We had a fantastic time in China and that was largely due to the support of China Tours. Your guides in Beijing and Guilin were the best. We gained a lot of knowledge from them on the cities we visited and they made our trip extremely easy and enjoyable, right down to selecting our lunch menus. We would highly recommend China Tours to all our friends or anyone thinking of booking a tour in China. Also, our travel consultant was very helpful at the start when we were planning our trip. She was very responsive and listened to everything we requested, right down to the day before we flew to China. Our itinerary was customized and this posed no problems with the logistics with China Tours. All round, this was a very memorable family holiday that we will cherish for a long time.

We have just completed the great China trip organised by your Company. We would like to express our thanks for organising the trip in an efficient and professional manner. We are grateful for your arrangement flexibility and for incorporating parts of our own itenary. All drivers and tour guides were kind, understanding and knowledgeable professionals, who obviously enjoy their job and are proud to show their country. Each location had its own specific character and each tour guide had a different approach to show it, which made the whole experience much more interesting. Cycling on Xi’an City Wall, modern skyline of Shanghai, Forbidden City and the Great Wall will be remembered for a long time. A trip to Guilin and Yangzhou should be mandatory for all visitors to China. We would especially prize the assistance and highly recommend the professional guidance offered by Deng Gui Feng (Albert) and his driver, who in addition to their normal duties went out of their way to offer help during my wife’s little medical emergency. Thank You, Gentlemen. Overall we are very happy with our trip and the places we have seen over the 25 days. We have no hesitation recommending your services to your prospective clients.

Exceptional… That is all I can say. Family of 4 (husband, wife and 2 kids ages 14 and 10) Visited Beijing, Xi’an, Guilin, Yangshuo and Shanghai. All the hotels they booked for us were excellent and centrally located. Each day was planned such that we can enjoy site seeing without getting overwhelmed and still cover a lot of things. Our tour guides were very professional, knowledgeable and friendly. All of them went out of their way to accommodate all our needs and make us feel at home. The one thing that we appreciated a lot was that each one of our guides made sure that we don’t have any issues when we were transferring. Instead of just dropping us at the airport, they came all the way in and guided us to the right terminals, collected our boarding passes and took us all the way to security gates before saying good byes. To give you a couple of examples here, when we were transferring from Guilin to Shanghai the security line at the airport was unusually long. Catherine went ahead and spoke to a security officer to see if we could move thru an express lane to make sure that we catch our flight. Similarly, when we were leaving Shanghai, our initial flight from Shanghai to Seoul was delayed. We could have missed our connection home, but Maria spoke to the airline personal and efficiently switched us to another flight and took us all the way to the other terminal… making sure that we have no problems. This is what I call 7 Star Service. I will recommend Chinatours.com to all my friends.

We had an excellent trip to China. In Shanghai we saw the Metropolis China, In Guilin & Yangshuo the Picturesque China, in Xi’an the Historic China and then Beijing which had the most attractions and a mix of everything. I had been dealing with Rose Shi at ChinaTours.com for getting the tour arranged. I found her very patient, attentive and helpful in getting the right tour arranged for us because we made a few changes to what was on standard offer. The tour guides were all very informative, helpful and made sure we did not have any problems. The drivers were cooperative and their vehicles were clean, tidy and reliable. The hotels were very good too with good rooms and they all offered a good array of food for breakfast. My only gripe was in Shanghai and Xi’an where they wanted to charge us extra for breakfast for our kids. Must have been some communication error somewhere. Fortunately, our tour guides sorted it out for us. I would highly recommend this tour to anyone.

We were very pleased with the service we received. We were appreciative of Ms Laura in Beijing because we did not want to stop at the jade factory because it would take time away from the Great Wall. We really enjoyed Ms. Laura in Beijing and Chris in Xi’an. They went out of their way to make us feel comfortable and have a good time. Ms. Laura in Beijing and Nick in Guilin gave us suggestions for extra things to do in the evening which were very welcome. All of the guides were very courteous. The car in Beijing did not have a seat belt on the passenger side otherwise all vehicles were very comfortable and clean. All drivers were very courteous. Our driver in Xi’an was excellent has he had to drive over some very rough roads to get to Foping. All meals were very good. The best was the Peking duck in Beijing and the dumpling banquet in Xi’an. The lunch in the local home in Beijing was also a very good experience. The hotels were excellent. The only exception was the hotel in Foping which was very rough. The lobby was very nice, but the room itself was not. Our guide, Chris, knew this and prepared us for it. He also made sure we had something for breakfast during the stay in Foping. We had plenty of water daily and it was appreciated. We were overall very pleased with the value we received for our tour through China.