China Tours Reviews

This first tour of China and with China Tours exceeded our expectations. The ongoing support and attention while planning the tour was extremely helpful and reassuring. All details promised were delivered. We were delighted with the full attention of our tour guides and the depth of information shared about each site and cultural background - past and present. Our guides were very knowledgeable and enjoyed responding to questions and engaging in discussion. They also helped us arrange for additional activities- for example, a “tea ceremony”. Andy & Nancy Oak Park, IL

Andy T

My wife and I and two of our two friends, Bill & Diane traveled to China recently through one of your scheduled packages, "15 days China Highlights with Yangtze River and Pandas" starting on October 24, 2019. In summary, I would like to say that ChinaTours exceeded our expectations! From the start to the end of the tour, ChinaTours fulfilled their obligations. The tours guides were always waiting for us at the airport or hotel, and were very verse in their knowledge of the local community that we were visiting. Their english was more than sufficient, they were friendly, courteous and provided suggestions for lunch and dinner. We always felt comfortable around them. They made our transitions from one city to the next flawless. I have no doubt that utilizing ChinaTours to visit China saved us not only money but many hours of frustration of getting around. So thank you for a job well done and I would most definitely recommend your Company to our friends or to anyone contemplating a visit to China.

William D

I dont normally leave reviews and i am only doing this due to the uncertainty i had when booking , i found it hard to find any reviews and was uncertain paying a large amount of money up front we had a 15 day private tour Beijing , Xian , Chengdu , Guilin , Yangshuo all hotels guides trains flights cars arranged by Martha it was excellent she coped with delayed flights weather change of airport no one could have done better i have no hesitation in reccomending them

hillington53

We just returned from a wonderful 2 week trip to China with China Tours. My husband and I usually travel on our own but decided we didn’t want to do this in China. When I went to the China Tours website and saw we could travel with a private guide and driver we thought this was a perfect solution. We’re very glad we used this option-traveling in China and dealing with the crowds of people could we overwhelming. China Tours made planning our trip very easy. They responded to all emails promptly. We picked one of their tours and made a few changes-adding a day in Beijing and Shanghai and requesting some specific sites. The guides-Margery, Zoe, Angela, and Karl-were wonderful. Their English was excellent, they were very helpful, they were knowledgeable and interesting to talk to, and fun to be with. All added to our enjoyment of the trip and will be remembered fondly. They were sweet about bringing us snacks and always had water bottles in the car for us. Drivers did a great job in tough driving conditions. When we got off the plane after a very long flight to Beijing we were very happy to find Margery waiting for us. We were also grateful for her help navigating the chaotic train station when we left. Our guide was waiting at each new location and helped us with connecting flights. We enjoyed all of the restaurants they took us to for lunch-many local places we would not have found on our own. The itinerary was excellent. We felt we had enough time at the sites we visited and were never rushed. We had time to wander on our own when we were done for the day, in the evening, and our last day in Shanghai. The hotels were very comfortable. I highly recommend China Tours and hope to return and use them again some day

rataBoston

We contacted China Tours for a private group 10 day non-shopping tour. They suggested the cities and attractions to visit and it was perfect. The tour guides were very knowledgeable and always on time. and they took a great care of all of us. We definitely recommend China Tours.

Cecilia G

Beijing is a nice city with a lot of history, and Sara, our guide is very friendly and very knowledgeable about the sites and very well organized so that we’re able to avoid long waiting queues, and have more time enjoying the magnificent views. Will book again to explore other cities in China

Hylsg

We went on an eight day small group tour saw Beigin, Xi.an and Shangiah Great and knowlledgeable. Stayed in excellent hotels, Train ride was so fun. Would go with China Tours again.

hale1789

We have just returned from a 10 Day Tour of China which included all the major histororical attractions as well as a trip along the Yangtse River. The trip was excellent in terms of the quality of the attractions, the standard of accommodation and the organisation of China Tours and it's Guides. Visiting Beijing, the Great Wall, the Terracotta Soldiers and a range of Temples and Mosques was a memorable experience.

Mark J

Our small group (10 persons) tour of China was actually the expanded 15- day tour from Beijing to Shanghai. It was everything that China Tours had presented it to be in their marketing literature; and for that they get 5 Stars! Our guides in each city were completely fluent in English; nothing was ever "lost in translation." All of my communications with our tour coordinator (Martha) were answered promptly and thoroughly. Our group participants were always with us, especially at airports, rail stations and bus transfer points. This was really important for me since none of us spoke Chinese. Moreover, China Tours is able to customize your group tour to add or subtract cities and attractions. For example, three of us wanted to see the Giant Panda Bears in Chengdu, while others wanted to proceed to the Yangtze River Cruise. China Tours took care of this for us; no problems. I cannot recommend this tour company highly enough. And it was a great value in terms of cost per person!

Gary C

We had an incredible time with China Tours. The guides were incredibly helpful and spoke great English, they also helped out in places where English was well spoken, which was a huge help! Couldn’t have picked a better company to help us travel around China safely and see all the essential sites.

KirstenAmelia

We enjoyed every part of this tour. Excellent hotels and a fantastic & friendly guide, Jing, in Beijing. The office staff were quick to respond to queries both before & during our tour. We were able to individualise the tour slightly to suit our needs and the fast response to our problem caused by the BA pilots’ was very stress relieving! We had wanted to see these sights in China for a long time so thank you ChinaTours!

Kirmizisarap

China Tours organised a 10 day private tour for two to Beijing, Xi'an and Shanghai with most major attractions covered in that time. The organisation was flawless, our guides (George, Linda and Warren) knowledgeable and informative and our drivers amazing in the traffic. Thank you too to Lora who put the package together for us. Highly recommended.

Douglet

Everything has been perfect as planned. Very well organized and joyful. It’s worth every dollar has been paid. We really enjoyed this tour by all means. 5 out of 5

423anwark

China Tours has organised an exciting school China tour. Started with volunteering in Panda base in Chengdu, Sichuan, we covered all the famous attractions in Xi'an, Beijing and Shanghai before the Chinese National holiday. The local tour guides were knowledgeable about their home cities and guided us to try the most authentic local food. We worked out the possible itinerary before departure from Aussie land, Chinatours' guides were proactive in adjusting the itinerary so we could achieve the best experience in each place. Since it is a school language/education tour, they have also helped us arrange a local primary school visit and a field visit to a world-class IT company, which were the highlight of our trip. One of our students has Celiac disease, Chinatours' guides planned our meals with attention to every detail to communicate with local restaurants to keep the student safe for the whole journey. The tour guides in Chengdu, Xi'an and Shanghai had been exemplary. Whatever issue comes up, Chinatours guide and its office will work with us to provide a solution quickly and the tour then runs smoothly. China Tours' professional travel service has made our school's China trip yet another success. I will definitely recommend China Tours to other schools.

Faye_Sunshine

We did a 10 day tour in Beijing, X'ian and Chengdu which was organized by China Tours. We opted for a small group tour and was pleasantly surprised when we were told there were only 4 of us for this tour! The tour itself was extremely well organized - enough time to see what we planned to see and were not rushed at all. Local guides and the drivers chosen at all three locations were just fantastic - very good local knowledge, helpful and courteous. Despite the fact that English was widely spoken we never felt that we were alone or lost thanks to the efforts of the guides. Many thanks to Smile, Linda and David - you guys rock. The sites we visited were fantastic - although we did not think the Great Wall was such a big deal, when we got there we realized why it was so great! One just has to be there to feel the significance. X'ian is a must for anyone who is planning to go to China. And of course, the Panda research station experience (being a panda keeper for half a day) is a unique experience. I hope China Tours will stick to their current format of small tours with great guides - we had a great 10 tour with them.

gdesilva

This was a truly wonderful tour with China Tours - excellent guides - lots to see, very well organised and great value - highly recommended.

souper12

Had a fabulous time travelling to 4 cities in China for 11 days. China Tours took care of everything and tour went without a hitch and more than exceeded our expectation even before we started the tour, the company were very responsive to our wishes and prompt in their reply and recommendation. A couple of days before we left for the tour, the guides even introduced themselves. Our first stop was Beijing. We were met by Nancy, So friendly and knowlegeable. She was a delight and took care of everything for us and were very accomodating to our request. From wanting a recommendation for a restaurant to live performances. My wife left her sunglasses near a township close to the great wall, a day before we were to depart for Xian. Nancy went out of her way to retrieve it for her and forwarded to our next destination after Xian. What better service could you ask for. She even accompanied us to the bullet train carriage and ensured we were alright!! Thankyou Nancy. Our next stop was Xian.We were met by Gao. She was a fountain of historical knowledge. She explains it so well, my wife and I came away with wanting to know more of Chinese history as she brings history to life. She even threw in something special for us when we found ourselves having some free time before departing Xian for our next destination of Chengdu. Thankyou Gao. In Chengdu, we were met by our good friend so was not organised by China Tours. Our next destination was Shanghai In Shanghai, we were met by Warren, Friendly and experienced. He showed us the many wonderful sights of Shanghai and its history and even organised an evening river cruise for us. That was a memorable cruise because of the city skyline and the dazzling light shows on the buildings, Thanks Warren. All in all, a great time was had by my family and I. Thanks China Tours for a great introduction to China. No doubt my family and I would be returning to China as there are still so many more places to visit and without hesitation would engage China Tours again.

Oznut1

Pre-booked flights, but decided after reading many reviews I may need assistance in visiting China. Needing to customise, I originally contacted a Well known UK company, but the last straw was on preferring an alternative hotel I was being asked to pay for their original choice as well even though not booked !!! Asked for a breakdown, and told “wu don’t give breakdowns” !!! Chinatours.com seemed to be well reviewed. How glad I was from the start I was given friendly advice, and costs. Almost immediate answers and responses to changes in itinerary. Arrived in China, and Jennifer in Beijing negotiating with soldiers at Tiananmen Square to let us in, she advised and then showed us how to use China’s ridiculously cheap underground. Cherry in Chongqing assisting us with our Air China lost baggage issue, and rescheduling a shopping tour so my wife could buy clothes for our Yangtze Cruise, and even helping with boarding problems on the ship.....best guide award 2019 for me. Victor in Yichang laid back yet circumventing the crowds at the Three Gorges Dam, he was definitely in the zone, and even argued his way past security at the railway station to make sure we knew what to do when boarding the train. All the drivers were fine, and the other guides spoke good English and punctual. Dora was the one who organised our tour, we had phone numbers for everyone, advice on using Wechat, and the efforts to make our holiday a success continued right through. We saved a substantial amount of money from our expected original tour providers, mind you that would not have been hard, and I would have no hesitation in recommending China Tours to anyone. Efficient, friendly, accommodating, value for money, and professional.

kmck01

Never written a review before but thought China Tours deserve it. We had a 25 day trip around China. It was absolutely brilliantly managed by John and his team. Quick responds to emails, helpful advise and hints, friendly and patient. From getting the visa to the farewell at Shanghai it was conducted with efficiency punctuality and pride. It’s been a real fine holiday to a fascinating country. Highly recommend China Tours and China as a destination Taz and Dhaj

Tazdhaj

China Tours organised a fantastic 3 week tour for me and my partner. We were very clear about what we wanted to see and visit and even suggested certain hotels ourselves. But the organisation was both efficient and flexible, incorporating all our ideas. We had nine different guides and drivers to cover all our different destinations, and all were good and refreshingly open. There was just a hiccup at the outset - we were taken to the wrong hotel in Beijing! But China Tours responded straight away to the problem and made it right.

52Rose

I was finishing my first post-grad job teaching English in Japan, and ChinaTours helped me set up an amazing and incredibly affordable trip highlighting Beijing-Xi'an-Zhangjiajie-Shanghai. Everything was expertly organized and smooth. Would certainly recommend using ChinaTours to anyone I know wanting to travel China, and will likely use their services again myself!

Lapin1996

We are very impressed with the level of service and professionalism provided. Lora in the Head Office who co-ordinated the trip was most patient, skillful and competent. She helped us tailor the tour to our exact requirements. All the guides and the drivers were very proficient and experienced. We were especially impressed with Helen in Xian and Ms Chen in Chengdu. George in Beijing is a gentleman, Tenzin in Lhasa was very knowledgable and David in Shanghai the proud man of Shanghai.

ptdalwadi

We did a 10 day tour in Beijing, X'ian and Chengdu which was organized by China Tours. We opted for a small group tour and was pleasantly surprised when we were told there were only 4 of us for this tour! The tour itself was extremely well organized - enough time to see what we planned to see and were not rushed at all. Local guides and the drivers chosen at all three locations were just fantastic - very good local knowledge, helpful and courteous. Despite the fact that English was not widely spoken we never felt that we were alone or lost thanks to the efforts of the guides. The sites we visited were fantastic - although we did not think the Great Wall was such a big deal, when we got there we realized why it was so great! One just has to be there to feel the significance. X'ian is a must for anyone who is planning to go to China. And of course, the Panda research station experience (being a panda keeper for half a day) is a unique experience. I hope China Tours will stick to their current format of small tours with great guides - we had a great 10 tour with them.

gdesilva

We booked a 12 day trip to China with China Tours. We visited Beijing, Xian, Zhangjiajie And Shanghai. It was a small group tour, which we really liked. We had a different guide in each city, Michael in Beijing, Helen in Xian, Ella in Zhangjiajie and John in Shanghai. All of them were really knowledgable and friendly. They had great recommendations for restaurants and shows and they also helped us to check in at the airports and train station. We also want to say thank you to Ms. Wynn. She helped me with all my questions and concerns before the trip. We certainly recommend China Tour. We had a wonderful time on our trip.

Buceo55

I highly recommend China Tours. I found them on line and after reading reviews, decided to book a tour for my husband and myself. Everything was perfectly planned, the tour guides were fun and knowledgable. If we travel to China again, i will book with this same company.

CindyinNoCAL

we booked 12 nights with ChinaTours.com visiting Beijing, Xian, Chengdu and Shanghai, they provide small group tours which suited us and allowed us to go at our own pace seeing the most important sights in each city, it also allowed us to have time to do a little sight seeing on our own, which was great, you feel so safe, the people in Chine are happy to meet you and glad to see you too are interested in their country, which is beautiful. If your thinking of going don't wait, do it you wont regret it, its getting more popular every year. ChinaTours.com was a great choice and could'nt fault them, their Guides were fantastic and so friendly. We loved every minute of it..

andrewmZ176MO

China Tours was awesome from start to finish! They are very responsive, always answered my emails promptly and were very efficient! We were met just as promised in both cities. Stayed at the Novotel Peace in Beijing and the Grand Mercure Renmin Square in Xi'an, both hotels were in great locations, amazing breakfasts with western and eastern options. Our host in Beijing, Shirley, was very informative, friendly and fun! She helped us with the language and we got to eat in a local restaurant that wasn't touristy, she translated it all for us! What I also loved was that she would tell us about the sights we were seeing, then give us free time to walk around at our pace-just waited for us and we left when we were ready. We wanted to stop for a beer or something and no problem-they go at the pace you want! Much better than a group tour where you are stuck doing what the group wants! She also walked us into the train station in Beijing which is huge and SO crazy, we would have been lost! Took us right to where we would board the train which was a huge help! Sally in Xi'an was also a great tour guide...so sweet and helpful! One thing I REALLY wanted to spend time seeing was the Terra Cotta Army and she never rushed us or made us feel like we had a schedule to keep to! She also helped with the language and found fun places for us to eat... I can't stress enough how wonderful this company is...traveling to China can be challenging due to the language barrier, they make it easy, relaxing and a real joy! I would use them again most definitely!

allisonb350

amazing time. tour guides great. would definitely recommend. easy to work with company. did a great job of followup with my questions.

harold s

A day tour to tinamean square , forbidden city and the majestic wall was truly a wonderful experience . Kevin was an exceptional tour guide knowledgeable about sites as well as local history past and present. He was considerate to all 7 of us and showed us the best photo opportunities as well as acting as our photographer. He conducted the tour with charm, good humor and sprinkled us with some of his very own special Buddha wisdom . At the end he presented us with our names written in Chinese characters . I would rate this tour and particularly Kevin as one of the best run and managed in my many years of travel. Cost effective too. Thank you Kevin for a memorable trip. Anne and Dave Ireland

loganmurrayam

We booked our trip to China based on the Tripadvisor review through chinatours.com. 2 weeks of tour in China were managed very well.The hotels were of Accor groups and we had good English speaking guides with very good knowledge of the Chinese history and Chinese culture in every location .They also helped us to check in at the airport and to order food at the restaurants. They made our trip very relaxing n easy. Would like to thank Dora from Chinatours.com who helped us with the tour schedule in a short span of time. We started our trip from Shanghai with John ( our guide). Due to Typhoon, our flight to Zhangjajie got cancelled. At 7pm, we asked him to leave for the day as we had to book a hotel for the night .But he insisted that he would stay back n drop us to the hotel. Though John's duty was over after dropping us at the airport, he stayed with us till the time . He went out of his way to help us and to make us feel comfortable. Thank you John, we would definately like to meet you again In Beijing , Collin took us around, very knowledgeable and speaks well. We had mouth watering food coz he took us to very good restaurants to eat. Thank you. Would also like to thank Zoe from Xian and Aaron from Zhangjajie who equally contributed to make our trip the most memorable one. It was worth booking a trip through chinatours.com

Sonamruben