China Tours Reviews

I had a wonderful time touring around the best known attractions in Beijing and Xi'an with China Tours. The company arranged great hotels, train tickets, and tickets to attractions to avoid delays waiting in lines. Guides are professional and always trying to make everything possible to pleased the tourists. This is my first time booking a tour, but I'm very pleased with their service. I would book other tours with them when back to China.

aventurera_alegre

The first comment I would like to make is regarding the misnomer that our travel party was a group of "customers" or were treated as "customers." Our group consisted of an Aussie, a Kiwi-born Aussie, two generations of family from the Chinese enclave on Mauritius, an Indian Ocean island off the coast of Africa, a Hong Kong Mom, three young adult ABCs (American-Born Chinese) and a Sicilian-Cuban American Dad. From the moment we set foot on Chinese soil, we were greeted warmly by China Tours and were treated to kind hospitality by all. Our Guide in Beijing, Michael, has a knack and a talent for bringing "strangers" together and weaving them into a tapestry and creating the fabric of a strong family group. He accomplishes this through our communal meals and through our shared experiences together. We were then whisked off by bullet train to Xi'an, where we warmly greeted at Xi-an Station by Helen. In the days to follow, her knowledge of Chinese history and culture mesmerized us all. We were so impressed by her brilliance, her intelligence, and her grace and charm. We then proceeded on to the natural beauty of Zhangjiajie National Park, where "Super" Sarah guided us for the next two days. She hikes like the best, a truly seasoned veteran. Yet, she delicately held on to each one of us as we braved Heaven's Gate and Tianjin Mountain in the fog and during a brief rain storm. Our trip was capped off by a whirlwind tour of Shanghai with Karl the "Chinese Swede" as the leader of our pack. What a journey these ten days were. Thank you, China Tours for the memories, for the professionalism, and for the love and care shown to all of us.

Socalfloridian

China tours was a great tour group to visit China with. Our tour guides were very friendly and knowledgable. I enjoyed visiting the Great Wall, Terracotta warriors and Forbidden city. Peking Duck was a food highlight. I would highly recommend this tour group

Jane M

We had two amazing tour guides. First Nancy showed us around Beijing which was amazing. Then Ms Gao showed us around Xi’an. They made the trip.

In Beijing Nancy was able to show us everything we wanted to see and more. She made sure we were able to get into the right places and stand in the spots to take great photos. Our time was free in the evening so she would research great places to eat. We were able to have some great local food. In Xi’an Ms Gao was also amazing. She took us to see everything in Xi’an. So much history! She has so much passion for Chinese culture it made the three day tour amazing. She made sure we were able to really feel the history. My friends birthday was during our time there. She was able to have a cake delivered to the restaurant we were eating at. It meant a lot to us. One last note. Martha at the office made sure everything was coordinated properly. We had no issues. It was a high culture low stress trip. The best kind. Such amazing people. We will be back and definitely will book through China Tours!

Marcela P

We had the best tour guide and driver in Beijing. Nancy made sure we saw everything that we planned to see. She was extremely knowledgeable. Nancy made sure we were comfortable and gave us great recommendations for our dinners. If your able to request Nancy she did an amazing job showing us Beijing!

Alice T

I did a a lot of research into a tour company to prepare for a first trip to China with my brother and father. Eventually, I decided on China Tours, and I am very glad I did. From the initial planning phase, the company was very responsive with emails and questions. Martha worked with my father to work out a trip during our time frame and to accommodate a side trip to Jinhua. Our guides were great (more on that below) and our accomodations were altogether terrific as well. In an nutshell, our trip was amazing. While we signed up for a small group tour, it ended up just being the 3 of us on our trip so we thoroughly enjoyed our private tour. Since you spend so much time with them and almost become dependent on them, tours are largely made up by the tour guides, and I was so impressed by the ones we had during our stay. We were met promptly at every airport and train station by our guide who got us to our van and driver. The guides checked us in at every hotel, walked us as far as they could into every train station or airport, helped us find and order the local food at the best places to eat, and all around assisted us in every way they could to make our trip as easy and pleasant as possible. Each guide was so knowledgeable about the city we were in and made the history and culture of each locale come alive. Thank you especially to Nancy in Beijing, Helen in Xi'an, and Rainbow in Hangzhou. Nancy was just what we needed upon arriving - kind, poised, relaxed, and very knowledgeable. Every day, Nancy led us with grace and kindness and really made our stay in Beijing special. In Hangzhou, Rainbow was a dynamo. Her ever-present smile and bubbly personality made our stay in this beautiful city that much more enjoyable. We made such a connection with them that we told them we hoped to see them again down the road in the future, either in China or when they visit the U.S.! Thank you to all our guides, we will miss you, you were so great! All in all, I would absolutely recommend China Tours to anyone looking to visit China. We were wowed by the grandeur, history, and immensity of this nation and are so grateful to China Tours in making our trip of a lifetime a reality.

edwardg007

The historical relics were amazing, the small group we had got on well and the guide Linda was outstanding.

Kee Wan L

A private tour from 9th June 2019 to 16th June2019, we went to Kunming,Dali,Lijiang,Shangrila and back to Kunming. Had a wonderful and enjoyable trip.The tour was very impressive and we have good caring drivers and experienced, knowledgeable tour guides to bring us around. Finally we have got the China Tours through the website and they are #1 tour agent! keep it up! stanley and jessie. (singapore)

luigk88

My wife and I just completed the 15 Days China Highlights with Yangtze and Pandas organized by China Tours. We selected the private tour in order to have a little bit more flexibility on our schedule. It was an absolutely amazing trip in which we were able to experience a very comprehensive cross section of China, including visiting some of the main cities, some smaller towns and villages, as well as some of the wonderful beauties of this land. We also had an opportunity to get immersed into the extremely rich Chinese culture and history. It was a tremendous experience to be able to see and learn so much about Chinese civilization and its people. In general, we found the guides to be very professional, courteous, and knowledgeable. The accommodations were quite satisfactory. The itinerary and schedule were packed with activities and we think we would have liked to spend a little more time exploring some of the large cities on our own. My wife and I have done a good deal of traveling and we think that this China Tour is one of the most beautiful and memorable trips that we have completed so far.

Charles W

We have just had an amazing & very positive experience with China Tours.It was a Trip of a Lifetime! From the initial contact nearly 2 years ago and throughout the planning process they were very helpful and quick to respond to my emails. I regularly changed or added visits etc and Martha our Representative was permanently helpful, informative and understanding during the process. The Tour itself involved several flights, bullet train journeys, a Cruise on the Yangtze and an overnight sleeper train. We met different guides at each destination so all the arrangements worked perfectly. We were accompanied to the hotel check in desks, and even on and off the boat for the river cruise (including porters organised by the guide) and to the security gates at the airports/train stations. All the guides spoke very clearly and had a comprehensive knowledge of the English language. Their knowledge & passion of the places we visited was exceptional. A great tour made all the better by the guides.I would thoroughly recommend China Tours for any trip but especially a bespoke trip of your own making with their help.

Andrew T

We had a very positive experience with China Tours. From the initial contact and throughout the planning process they were very helpful and quick to respond to my emails even booking a restaurant for us in Shanghai.

The tour itself involved several flights and bullet train journeys and meeting different guides at each destination; all the arrangements worked perfectly. We were accompanied to the hotel check in desks and even on and off the boat for the river cruise (including porters organised by the guide) and to the security gates at the airports/train stations. All the guides spoke very clearly and had a comprehensive knowledge of the English language and of the places we visited. A great tour made all the better by the guides.

Richard-Mel2017

Xian was our second stop after Beijing. I am a Chinese native but my husband is American and this was his first time to China. Hence we booked a tour as it seemed a great compromise in terms of language and convenience. At first I was quite apprehensive but China Tours delivers on every aspect, truly they do. We were never confused, never ever lost, told when to be back at what time, had plenty of free time after 4:30 pm to do our own activities. We had a lot of fun. In Xian, our tour guide was Helen and she has so much charisma. It was just a pleasure listening to her talk and seeing her appreciation for Chinese culture, which even for me, who has been to Xian before, was refreshing and new. Helen gave us the option to go to dinner with her and the group or do our own activities. She is very flexible, kind and considerate, not to mention funny. I would certainly use them again. You don't lose the Chinese flavor of things but you also maintain a western level of professionalism.

kittymao825

We were a group of three (71f, 75f and 73m) who took the small group tour with ChinaTours.com in May 2019. In short, the tour was well worth the price with one caveat. Here is what we liked:

1. COMMUNICATION - China tours communicated reasonably well through the pre-planning by email with very complete information and a good response to questions. During the trip there was a need to contact ChinaTours and the response was good.

2. SMALL GROUP - The group started out with 7 amiable members and half-way though reduced to 5 as two members went to other sites. We had a guide and driver at each city.

3. GUIDES - All guides were efficient, friendly and competent. English was understandable at all times. Three guides stood out: Shirley in Beijing was so kind and helpful even assisting getting a sim card for our cellphone In Guilin Tony went the extra mile to recover an item we left at the hotel. John in Beijing was extremely knowledgeable and helpful in getting travel arrangements.

4. SIGHTS - Two of us had been to China five times previously. One was a newbie. We all enjoyed seeing the main tourist sights and just as much enjoyed the high-speed train, van and air travel. We saw what many tourists do not see including a rural village, and the incredible madness of chinese construction projects. Some guides answered our political questions as well as normal tourist things.

5, FOOD AND ACCOMMODATIONS: The tour provided meals were all good in terms of quality and variety. The hotels were all high quality and clean. Location was good for all the hotels except in Shanghai where a taxi ride or metro was needed to get to the sights.

The one caveat is that the three of us are experienced travelers with one having visited 80 countries. Group tours require doing the group schedule and do not leave much time for creative exploring. We could not have seen everything we saw without the arrangements by ChinaTours, but a little more free time would have been nice.

All in all we would recommend this tour by ChinaTours.

chris r

Visited with my 35 year old daughter. Thought we were on a group tour but to our pleasant surprise we had exclusive use of guide and driver in each of the cities. China tours does not have a guide that travels with you throughout the trip. One guide driver team take you to the check-in desk (airports) or departure gate (high speed train) and the next is waiting for you at your destination. The system worked flawlessly with guide and driver always there to meet us at our destination. Signs in the airports, subway and railway stations are also in English and we had no problem navigating from check-in desk through security to the gate The guides were very helpful and really made each place come alive. The hotels they booked us in were new, or newly refurbished and of 4 Seasons quality with duvees, high tech bathrooms and a good selection for breakfast including western breakfast foods. My daughter has many food allergies and each of the guides explained this at length in the restaurants we visited.

Bryan B

Had a wonderful 3 days of being shown the highlights of Beijing. Nancy was excellent and got me to all the places i wanted to see. Nancy also gave me some good advice on where to eat in the evenings Thoroughly recommended China toursfor organising your visit to Beijing. Really looking forward to my return to do more

markalbert60

Yes, China Tours is more expensive, but every penny is worth it!. Imagine.... picked up at the airport by your private guide. Personal driver in nice car. No standing in line after line to get on/off the bus. No following someone you can’t hear holding up a stick with a flag. Imagine telling that guide things “on the side” you want to see and having that happen. Imagine being the only non-locals at restaurants rather than stock meals with 60 other white folk. Imagine not being dropped off at “mandatory” shopping areas. We went Beijing - Xi’an, -boat on Yangzte - Shanghai. Perfect! Thanks, especially to our guide in Beijing Jack. You are a rock star!

b1bayer

After having looked into several tour operators, I settled on Chinatours.com. They helped to put together a 16 day travel adventure starting in Beijing and progressing to Xi'an, Chengdu, Shanghai, Guilin, Yangshuo, and ending in Hong Kong with side trips to Macau.

We visited the Great Wall, Terracotta Warriors, Pandas, and many other attractions including a trip down the Li River They scheduled all in country transportation, tours, and hotels. The guides were very good to excellent. They took care of transfers, shows, and anything that were arranged per the itinerary and made sure we were on the correct train or flight.They are professional and did exactly what they implied they would do.

I have no hesitation in recommending them to anyone who wishes a private or group tour in China and Hong Kong. Many thanks to them for a great trip.

Bob F.

dubiousrbf2

The trip exceeded our expectations. The country was beautiful and the history was fascinating. We were impressed with all of the accommodations on the trip. The tour was very informative and enjoyable with an outstanding knowledgeable guide who was #1. She knew about the history of Xi'an, both ancient and modern, and the Terra Cotta Warriors. She was helpful in directing us to specific locations we desired to go on our free time in the evening to connect with a friend, and even gave us her personal phone number so we could call in case we needed help during that time. She was a personable guide and enjoyable to talk to. We were glad to be met and dropped off at the train station, and hotel by all concerned staff. We felt secure in China as foreign travelers mostly due to our guide’s eagerness to make sure that we were well cared for in every aspect. Suggestions for restaurants and activities were useful to us. We enjoyed eating in the city with the local residents.

Teachertravelfun

The program schedule was well designed to give you a good knowledge of the cities and country side with a good cruise to see amazing sites and relax when needed. The planned schedule was fully executed. Guides, drivers and hotels where as offered, most exceptional. Some took their off time to check on you. China is a country that must be visited and China Tours small group policy and no shopping stops makes your visit go a long way. The administrative personnel you never meet are permanently at your service. Good job John, Carrie and others that arranged my multiple requests so fast, making it almost a tailored trip. My advice, try them. You can’t go wrong. Daniel

Daniel P

Great private tour, very skilful driver and thoughtful guide. Day one picked up from International Cruise Terminal (Boashan), we saw the sights of Shanghai, the Bund, Nanjing Road, Peoples Park, shanghai museum, and acrobatic show. Day two, Suzhou, Master of the Nets Garden, and Tongli Water Town. John, our consultant, worked with us to organize the tours according to our needs, the driver was very skilled, the car clean and roomy, our tour guide Jacki made sure he accommodated all our needs, the sightseeing pace very easy. Day three we were driven to Shanghai Pudong Int. airport, where our guide stayed with us until all formalities were completed. Highly recommend China Tours.

agedtravell

Here I want to give some credits to the office associates Martha and Carrie, and our tour guides for taking care of our family trip this time. Benny in Chengdu, Li-ping in Zhangjiajie and Tony in Guilin. Our family from San Francisco travelled to the above places for a week.

We stayed in Chengdu for a day only. The major task for Benny was to bring us to the panda base for that day. Benny was very knowledgeable and familiar with the panda base that we visited, so we could efficiently take short ways to visit more sites in couple hours. My son wanted to buy a Hwa-Wei new phone as a souvenir in China. Benny was very helpful to bring us to a nearby Hwa-Wei boutique, but the boutique sold out the newest model my son wanted. My son decided to buy a Xiao-Mi phone instead, so Benny brought us to a nearby Xiao-Mi boutique to get a phone my son wanted. Benny even reminded my son to get a screen protector, but the boutique sold out of it. Benny was again efficiently use our little time in Chengdu to bring us to buy a screen protector for my son’s new phone!

The guide in Zhangjiajie Li-Ping was great, too. Out of her own working hours, she brought us to visit Feng Huang Old Town night view. The night view of Feng Huang was one of the remarkable view I experienced so far! Li-Ping also explained very well for the Miao culture while we were in the tour van traveling to Feng Huang, so my son had great interests about the old town we were going to visit. On our request, Li-Ping brought us to two wonderful restaurants, which allowed our family to try many delicious local dishes in our short staying!

Tony’s a great tour guide, too. My daughter liked Tony the most because he spoke in a slower path of Chinese Mandarin, which allowed my daughter to understand better in the trip. My sister and husband are not fluent in English. My Children were born in the USA and we speak mainly Chinese Mandarin at home; therefore, their understanding about Chinese local culture is limited. My daughter specifically wanted to give extra credit to Tony because Tony’s bilingual explanation in the trip made her feel more motivated to learn about Chinese local culture.

The office associates Martha and Carrie were very kind whenever I contacted them. They would answer my questions in couple hours. In addition, because I am handicapped, they would try their best to plan a trip to accommodate my needs. For example, my needs to have hotel rooms close to the elevators, my needs to have bilingual tour guides, my needs to finish my trip in a week for traveling to many places our family members wanted to go....

Anyway, I just wanted to explain here why I rated ChinaTours 5-star. They provided excellent services to our journey! We will look for their further help for our future trips in China!

CCC6688

We had a wonderful vacation in China and the trip exceeded all of our expectations. It was truly an adventure for my wife and I to travel around to so many cities in China and know that the ChinaTours had every accommodation taken care of for us. The itineraries, excursions and sites that were selected by ChinaTours were perfect for experiencing the culture, history, landmarks and people of the region. By traveling via plane, bullet train, sleeper train, van, bus and taxi, we were able to really experience the many modes of transportation that China has to offer. Our tour guides were excellent and very knowledgeable about their respective city. The small group experience meant that we could take as long as we liked at a particular site as well as get to know the the other families that join you along the way. I highly recommend ChinaTours.com to everyone that is interested in traveling to China. Thank you very much China Tours for a memorable vacation.

sroldan2016

Overall we can say that we had an excellent trip and that is for a big part because of ChinaTours. We travelled several times in Asia on the same concept (private tour driver/guide) and this was one of the best organised.

Johan Braet

We could not recommend China Tours highly enough, our drivers, guides and hotels were amazing. Our tours were very well planned and we were given ample free time to explore the wonderful sites we visited. Our guides were very knowledgeable and only too happy to help make our holiday very special. We will never forget our wonderful China Tour and would like to thank Wynn, Sara, Summer and Warren for looking after us so well.

Ken And Colleen Green

We had such a great time in Xi'an - local food, knowledgeable guide, free time to explore, so many excellent experiences. I have no hesitation recommending ChinaTours to anyone looking to explore this awesome city.

James McLean

From collection at the Airport, to the hotels, and each days sights, China Tours was excellent. We especially appreciated Maggie's insights in Beijing. So much more to see, we will be back and will use China Tours.

Joseph I Hungate

Helen has an obvious passion for what she does, is highly knowledgeable and knows how to take care of guests. Every aspect of this tour met or exceeded expectations. Travel with confidence!

Ms. Corinne Marshall

I used China Tours for a small group tour of Beijing the surrounding area (i.e. the Great Wall). From the initial contact where I inquired for information, their staff was very focused on making sure my questions were answered and even customized my tour to accommodate my work schedule. Not only did they arrange for the actual guided tour of my small group (there were six of us in all), but they handled the transportation to and from the airport, and even assisted me in finding the quickest and most appropriate path through the rather confusing Beijing airport when I departed. Their tour guide (Jack) was very knowledgeable and easy to talk with, and made the journey through China very enjoyable. The food was amazing too - the restaurants Jack chose were priced very reasonably and offered an amazing selection of foods. The drivers were excellent too, gently navigating the crazy Beijing traffic. Everyone I met from China Tours were kind, friendly, and very helpful. I cannot think of one negative thing or area upon which China Tours needs improving - I can assure you they are very good at what they do. I hope to return to China (I have the 10-year visa) and when I do I will make arrangements through China Tours again.

Jake LaForet

China Tours helped us plan and execute a private personalised 28 day tour across China. They were able to tailor the tour to our requests for several hiking trips during the 4 weeks. They were very efficient and everything went as planned and promised. Had some lovely guides along the way. Saw all the things we wanted to and managed to get away from the crowds some of the time.

Mr. Peter Mills

We had 16 days private tour with China Tours.Guides were excellent,Helen in X'ian was outstanding we learn so much about X'ian history with her and the terra-cotta warriors are impressive. We did also Shanghai, Guilin ,the Li river cruise is a must, the cruise on Yangtze river also was very relaxing with gorgeous scenery and Beijing ,each stop was fantastic. I highly recommend China Tours if you plane to visit China. I was able to custom made my circuit ,hotel, bullet trains, airlines, length of stay in each city without any problems with the help of Kote who always was answering in the next 24 hours.

Mr. Tarak Akrout