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Testimonials

  • Faye_Sunshine
    Brisbane Region, Australia

    Reviewed yesterday

    12 Day Chengdu, Xi’an, Beijing and Shanghai School Tour

    China Tours has organised an exciting school China tour. Started with volunteering in Panda base in Chengdu, Sichuan, we covered all the famous attractions in Xi'an, Beijing and Shanghai before the Chinese National holiday. The local tour guides were knowledgeable about their home cities and guided us to try the most authentic local food. We worked out the possible itinerary before departure from Aussie land, Chinatours' guides were proactive in adjusting the itinerary so we could achieve the best experience in each place. Since it is a school language/education tour, they have also helped us arrange a local primary school visit and a field visit to a world-class IT company, which were the highlight of our trip. One of our students has Celiac disease, Chinatours' guides planned our meals with attention to every detail to communicate with local restaurants to keep the student safe for the whole journey. The tour guides in Chengdu, Xi'an and Shanghai had been exemplary. Whatever issue comes up, Chinatours guide and its office will work with us to provide a solution quickly and the tour then runs smoothly. China Tours' professional travel service has made our school's China trip yet another success. I will definitely recommend China Tours to other schools.

    Date of experience: September 2019
  • gdesilva

    Reviewed 3 days ago

    Superb service

    We did a 10 day tour in Beijing, X'ian and Chengdu which was organized by China Tours. We opted for a small group tour and was pleasantly surprised when we were told there were only 4 of us for this tour! The tour itself was extremely well organized - enough time to see what we planned to see and were not rushed at all. Local guides and the drivers chosen at all three locations were just fantastic - very good local knowledge, helpful and courteous. Despite the fact that English was widely spoken we never felt that we were alone or lost thanks to the efforts of the guides. Many thanks to Smile, Linda and David - you guys rock. The sites we visited were fantastic - although we did not think the Great Wall was such a big deal, when we got there we realized why it was so great! One just has to be there to feel the significance. X'ian is a must for anyone who is planning to go to China. And of course, the Panda research station experience (being a panda keeper for half a day) is a unique experience. I hope China Tours will stick to their current format of small tours with great guides - we had a great 10 tour with them.

    Date of experience: September 2019
  • souper12

    Reviewed 1 week ago

    Brilliant tour

    This was a truly wonderful tour with China Tours - excellent guides - lots to see, very well organised and great value - highly recommended.

    Date of experience: September 2019
  • Oznut1

    Reviewed 1 week ago

    Splendid time with China Tours

    Had a fabulous time travelling to 4 cities in China for 11 days. China Tours took care of everything and tour went without a hitch and more than exceeded our expectation even before we started the tour, the company were very responsive to our wishes and prompt in their reply and recommendation. A couple of days before we left for the tour, the guides even introduced themselves. Our first stop was Beijing. We were met by Nancy, So friendly and knowlegeable. She was a delight and took care of everything for us and were very accomodating to our request. From wanting a recommendation for a restaurant to live performances. My wife left her sunglasses near a township close to the great wall, a day before we were to depart for Xian. Nancy went out of her way to retrieve it for her and forwarded to our next destination after Xian. What better service could you ask for. She even accompanied us to the bullet train carriage and ensured we were alright!! Thankyou Nancy. Our next stop was Xian.We were met by Gao. She was a fountain of historical knowledge. She explains it so well, my wife and I came away with wanting to know more of Chinese history as she brings history to life. She even threw in something special for us when we found ourselves having some free time before departing Xian for our next destination of Chengdu. Thankyou Gao. In Chengdu, we were met by our good friend so was not organised by China Tours. Our next destination was Shanghai In Shanghai, we were met by Warren, Friendly and experienced. He showed us the many wonderful sights of Shanghai and its history and even organised an evening river cruise for us. That was a memorable cruise because of the city skyline and the dazzling light shows on the buildings, Thanks Warren. All in all, a great time was had by my family and I. Thanks China Tours for a great introduction to China. No doubt my family and I would be returning to China as there are still so many more places to visit and without hesitation would engage China Tours again.

    Date of experience: September 2019
  • kmck01
    Lancs

    Reviewed 1 week ago

    Chinatours.com Thank you, xie xie, thank you.

    Pre-booked flights, but decided after reading many reviews I may need assistance in visiting China. Needing to customise, I originally contacted a Well known UK company, but the last straw was on preferring an alternative hotel I was being asked to pay for their original choice as well even though not booked !!! Asked for a breakdown, and told “wu don’t give breakdowns” !!! Chinatours.com seemed to be well reviewed. How glad I was from the start I was given friendly advice, and costs. Almost immediate answers and responses to changes in itinerary. Arrived in China, and Jennifer in Beijing negotiating with soldiers at Tiananmen Square to let us in, she advised and then showed us how to use China’s ridiculously cheap underground. Cherry in Chongqing assisting us with our Air China lost baggage issue, and rescheduling a shopping tour so my wife could buy clothes for our Yangtze Cruise, and even helping with boarding problems on the ship.....best guide award 2019 for me. Victor in Yichang laid back yet circumventing the crowds at the Three Gorges Dam, he was definitely in the zone, and even argued his way past security at the railway station to make sure we knew what to do when boarding the train. All the drivers were fine, and the other guides spoke good English and punctual. Dora was the one who organised our tour, we had phone numbers for everyone, advice on using Wechat, and the efforts to make our holiday a success continued right through. We saved a substantial amount of money from our expected original tour providers, mind you that would not have been hard, and I would have no hesitation in recommending China Tours to anyone. Efficient, friendly, accommodating, value for money, and professional.

    Date of experience: September 2019
  • Tazdhaj

    Reviewed 1 week ago

    China Tours

    Never written a review before but thought China Tours deserve it. We had a 25 day trip around China. It was absolutely brilliantly managed by John and his team. Quick responds to emails, helpful advise and hints, friendly and patient. From getting the visa to the farewell at Shanghai it was conducted with efficiency punctuality and pride. It’s been a real fine holiday to a fascinating country. Highly recommend China Tours and China as a destination Taz and Dhaj

    Date of experience: October 2019

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