Our Team

Every ChinaTours.com sales consultant and every China Tour guide is a China resident and bilingual in Mandarin and English.

That means you can be confident our team will understand exactly what you need to create your customised tour. You can also be assured the details of the special travel memory you want to create won’t be lost in translation.

Originating from all over China, each team member brings unique insights to travel in China they can share with you as you plan your tour. Team members receive ongoing training and support after their initial induction.

ChinaTours.com is very unique in how it supports its permanent staff. Unlike most other tour operators in China, who pay their sales consultants, partners, tour guides and drivers a commission, ChinaTours.com pays every team member - our consultants, tour guides and drivers - a salary. This means our team is totally focused on the most important part of your tour in China - you!

Important information about our China tour guides

Video Testimonials

allisonb350
Tampa, Florida
Reviewed today
Private tour-3 days Beijing and 2 days Xi’an
China Tours was awesome from start to finish! They are very responsive, always answered my emails promptly and were very efficient! We were met just as promised in both cities. Stayed at the Novotel Peace in Beijing and the Grand Mercure Renmin Square in Xi'an, both hotels were in great locations, amazing breakfasts with western and eastern options. Our host in Beijing, Shirley, was very informative, friendly and fun! She helped us with the language and we got to eat in a local restaurant that wasn't touristy, she translated it all for us! What I also loved was that she would tell us about the sights we were seeing, then give us free time to walk around at our pace-just waited for us and we left when we were ready. We wanted to stop for a beer or something and no problem-they go at the pace you want! Much better than a group tour where you are stuck doing what the group wants! She also walked us into the train station in Beijing which is huge and SO crazy, we would have been lost! Took us right to where we would board the train which was a huge help! Sally in Xi'an was also a great tour guide...so sweet and helpful! One thing I REALLY wanted to spend time seeing was the Terra Cotta Army and she never rushed us or made us feel like we had a schedule to keep to! She also helped with the language and found fun places for us to eat... I can't stress enough how wonderful this company is...traveling to China can be challenging due to the language barrier, they make it easy, relaxing and a real joy! I would use them again most definitely!
Date of experience: September 2019
harold s
Fredericksburg
Reviewed 1 week ago
8 day tour
amazing time. tour guides great. would definitely recommend. easy to work with company. did a great job of followup with my questions.
Date of experience: August 2019
loganmurrayam
Limerick, Ireland
Reviewed 1 week ago
An amazing day at the wall
A day tour to tinamean square , forbidden city and the majestic wall was truly a wonderful experience . Kevin was an exceptional tour guide knowledgeable about sites as well as local history past and present. He was considerate to all 7 of us and showed us the best photo opportunities as well as acting as our photographer. He conducted the tour with charm, good humor and sprinkled us with some of his very own special Buddha wisdom . At the end he presented us with our names written in Chinese characters . I would rate this tour and particularly Kevin as one of the best run and managed in my many years of travel. Cost effective too. Thank you Kevin for a memorable trip. Anne and Dave Ireland
Date of experience: September 2019
Sonamruben
Reviewed 2 week ago
2 weeks in China- shanghai,Xian,Beijing,Zhangjajie.
Review of: Private Xian Day Tour including round way flights from Shanghai: Terra-Cotta Warriors and Horses- Xian City Wall - the Great Mosque
We booked our trip to China based on the Tripadvisor review through chinatours.com. 2 weeks of tour in China were managed very well.The hotels were of Accor groups and we had good English speaking guides with very good knowledge of the Chinese history and Chinese culture in every location .They also helped us to check in at the airport and to order food at the restaurants. They made our trip very relaxing n easy. Would like to thank Dora from Chinatours.com who helped us with the tour schedule in a short span of time. We started our trip from Shanghai with John ( our guide). Due to Typhoon, our flight to Zhangjajie got cancelled. At 7pm, we asked him to leave for the day as we had to book a hotel for the night .But he insisted that he would stay back n drop us to the hotel. Though John's duty was over after dropping us at the airport, he stayed with us till the time . He went out of his way to help us and to make us feel comfortable. Thank you John, we would definately like to meet you again In Beijing , Collin took us around, very knowledgeable and speaks well. We had mouth watering food coz he took us to very good restaurants to eat. Thank you. Would also like to thank Zoe from Xian and Aaron from Zhangjajie who equally contributed to make our trip the most memorable one. It was worth booking a trip through chinatours.com
Date of experience: August 2019
Christopher A
Adelaide, Australia
Reviewed 2 week ago
9 Days Beijing, Xian, and Shanghai Small Group No Shopping Stops Tour
Firstly, our trip was fantastic. Our Review: The lead-up for us going on holidays, when booking, was excellent. Our guides were great; very knowledgeable, helpful, & patient, & went out of their way to provide extras, e.g. shows, lunches, dinners, pedicures, that weren’t on the tour itinerary. They also provided us with a good history lesson about China. Our drivers were also very good. Beijing: Our guide was Suzy & the places that we visited were brilliant: • Tiananmen Square & through the Forbidden City. • Temple of Heaven (added lunch). • The sensational Mutianyu area of the Great Wall with chairlift, & toboggan (added lunch). • The Confucius Temple & Imperial College museum were terrific. • Wudaoying Hutong was great. • The Summer Palace was massive & very impressive. • Birds Nest & Water Cube (2008 Summer Olympics). • Sanuanli market. Our guide, Suzy, added great extras: • Show, ‘Golden Mask Dynasty’, at Beijing OCT Theatre. • The Circus World of Beijing ChaoYang Theatre for the Acrobatic show. • Shopping centre. The bullet train from Beijing to Xi’an was great. Xi’an: Our guide was Sally & the places that we visited were great: • The Terracotta Warriors & Horses are something to see. • The Xi’an City Wall is in fantastic condition. • We went to the Muslim Street: o Great Mosque; o Bazaar. • Bell Tower & Drum Tower Square (added lunch). • Shaanxi History Museum. • Big Wild Goose Pagoda. • Small Goose Pagoda. Our guide, Sally, added great extras: • Dumpling Dinner & Tang Dynasty Show. • Reflexologist & a massage (followed by lunch). The flight from Xi’an to Shanghai was excellent. Shanghai: Our guides were Hugo, & Jacky, & the places that we visited were terrific: • The Bund. • Shanghai History Museum. • Yuyuan Gardens. • Nanjing Road. • Shanghai Bazaar. • French Concession. • Xin Tian Di (New Spot). • Drove to Suzhou: o Master of the Nets garden. • Tong Li water town (Shanghai Venice): o Walked around the canals.
Date of experience: July 2019
Francisco C
Chicago, Illinois
Reviewed 2 week ago
Review of Andy, our private tour guide of a 3 day August trip in Beijing. The tour was arranged by China Tours.
We have just completed an exciting 2 week adventure in China which started in Beijing and ended in Shanghai. Our very first guide was Andy. He did the Beijing portion of our adventure. He was foremost a consummate professional and really set the tone for our trip. He was friendly, respectful, punctual and very knowledgeable about everything in Beijing, Chinese culture, history and philosophy, etc.He paid attention to all details and went out of his way to make sure we were getting the most of our trip. For example, our daughter who is an engineer wanted to see the CCTV Headquarters building,aka, Pair of Pants. He made sure we did. Our children needed Chinese cell phone chips. He made a phone call and next day we had them. My wife is blind and he understood that she also needed to touch objects when possible to get the most of experience. Andy was patient and allowed time and went out of his way for that to happen. We even stopped at a local Chinese restaurant he recommended where we enjoyed a delicious lunch. We cannot not say enough about Andy. We will always remember our first trip to China with great fondness thanks in large part to Andy. We wish him and his family happiness, prosperity and good fortune.
Date of experience: August 2019