FAQ Categories2238 viewsTelephones and Cell Phones
(2)How can I make phone calls in China?
(3)What are the rates of calls?
(4)Which phone card is recommended for foreign travelers? Can I buy GSM SIM card in China?
(5)Where to buy a SIM card?
(6)If my SIM card has some problem, to whom will I turn for help?
(7)Can I have my telephone bill and if yes, how?
(8)Can I find a fax machine easily in China?
If your phone is unlock GSM triband phone, then you can use it in most cities of China. Actually, the international roaming charge is high, so we recommend you to change a local SIM card if your phone is usable.
Nearly all hotels and post offices offer the IDD services, and the telephone booths are also visible in the city streets. If you want to make an international call via your cell phone or landline, you should first dial “00”, and then the country code, the city code and phone number. If you want to make a domestic long distance call via your cell phone or landline in China, you should dial the area code and then the phone number.
The rates of calls vary according to the differences of SIM cards. Generally, the local call charges CNY 0.2 per minute; the long distance call charges CNY 0.3 per minute.
The recommended phone card for foreign travelers is the GSM SIM card, which can be used in 140 foreign countries. The GSM SIM cards you can buy are China prepaid SIM card, Hong Kong prepaid SIM card and their rechargeable vouchers, which can be got at the online store like www.pandasim.com. Generally, it is unnecessary to show your documents when you buy a prepaid SIM card. If the card is used out before the expiry date, you can buy a rechargeable voucher to extend the airtime. Apart from the GSM SIM cards, China Mobile Shenzhou Prepaid Card and China Unicom Ruyi Prepaid Card are also available but charge high.
SIM card is easily got. You can purchase it at any cell phone shop through handing in a copy of your ID card and depositing certain money in the SIM card. In China, there are three kinds of SIM cards, China Telecom, China Mobile and China Unicom SIM cards. You can choose any kind according to your needs. No matter what SIM card you buy, the phone number representing the card will be fixed and consist of 11 Arabic numerals.
If some problem happens to your SIM card, you can call the customer service phone of your SIM card supplier and inquire of how to deal with it. The China Telecom 24-hour customer service phone number is 10000; the China Mobile 24-hour customer service phone number is 10086; the China Unicom 24-hour customer service phone number is 10010.
Yes. You can print your telephone bill in the business hall of the SIM card supplier for free.
Yes, you can find a fax machine easily in many places of China. Moreover, the scanning device is also available.



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