Our Team

Our Team

The ChinaTours.com team love travel as much as you do

That’s how we know to create beautiful travel memories

Every ChinaTours.com sales consultant and every China Tour guide is a China resident and bilingual in Mandarin and English.

That means you can be confident our team will understand exactly what you need to create your tour. You can also be assured the details of the special travel memory you want won’t be lost in translation.

Originating from all over China, each team member brings unique insights to travel in China they can share with you as you plan your tour. Team members receive ongoing training and support after their initial induction, allowing us to continually evolve our product offering.

ChinaTours.com is very unique in how it supports its permanent staff. Unlike most other tour operators in China, who pay their sales consultants, partners, tour guides and drivers a commission, ChinaTours.com pays every team member – our consultants, tour guides and drivers – a salary. This means our team is totally focused on the most important part of your tour in China – you!

Like to know more important information about our China tour guides? You can right here.

The ChinaTours.com partner providers are part of our team too

ChinaTours.com carefully selects its partner providers because we know how important they are to creating wonderful experiences for our guests.

Each partner provider undergoes a rigorous selection process that is overseen by ChinaTours.com founder, Mr Li. Quality checks are also completed to ensure professionalism and service standards are maintained on every tour.

Our Partners

Video Testimonials


Happy Customer from United States

Happy Customer from United States

Happy Customer from United States

Testimonials


Andrew L
Andrew L
Reviewed on April 10, 2026
Tripadvisor score Thank you China Tours for a wonderful holiday

Apr 2026 • Solo

Went to Lhasa, Tibet and Chengdu with China Tours and everything was well organised from airport pickup, hotel accommodation to the tour itself. The guides were friendly and helpful. They offered suggestions for me to explore Chengdu on my own in the evening. Overall, I had a fantastic experience with China Tours and would highly recommend them to others. Special thank you to Martha at the office and Robert the tour guide at Chengdu
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elainekennedy2201
elainekennedy2201
Reviewed on April 08, 2026
Tripadvisor score China Tours

Mar 2026 • Couples

We enjoyed a fantastic trip to China. We booked our land tour/hotel arrangements through Lora @ China Tours who was excellent. Great organisation and everything went according to the itinerary. We would definitely recommend China Tours to any future travellers.
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Steve L
Steve L
Reviewed on April 06, 2026
Tripadvisor score Great time in Xian with Mark as our guide

Apr 2026 • Couples

We had an excellent few days in Xian, Mark was very knowledgeable on Xian and knew all the good places. Suggested a great night time show as well , very happy and highly recommend.
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Janet Y
Janet Y
Reviewed on March 22, 2026
Tripadvisor score Only way to travel in China with China Tours

Mar 2026 • Friends

The best experience with a personal travel guide. Very accommodating. You will be spoiled by their over the top service. Very knowledgeable in every aspect of China's history. Expedient and best times and entrances to parks and attractions. Guides were very friendly and caring.
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Stefan B
Stefan B
Reviewed on March 20, 2026
Tripadvisor score Great experience!

Mar 2026 • Solo

I chose China Tours for an 11 day Beijing, Xi’an, Zhangjiajie tour and it was seamless. The travel agent, Lora, was attentive and committed to customer service throughout the planning stages.

Throughout the tour, I felt safe and comfortable with each driver and tour guide. The tour guides were knowledgeable, warm and so enthusiastic. I had such a lovely time - the Great Wall was one of the best days of my life.

Doing a tour in China is highly recommended as they have their own ecosystems (apps for purchases etc), and a tour made everything so much easier!
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Adam D
Adam D
Reviewed on March 17, 2026
Tripadvisor score First-class small group tour and customer care

Mar 2026 • Couples

Lora from China Tours provided us with a first-class experience from start to finish. Outstanding customer service and always accommodating to our needs. They made our holiday to China even more special by organising everything for us and even accomadated our additional day request to go to Three Kingdom Town in Wuxi.
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Fearless489773
Fearless489773
Reviewed on March 09, 2026
Tripadvisor score A Dream Come True

Feb 2026 • Couples

Following our recent retirement we wanted to fulfil our dream of seeing the Terracotta Army in Xi’an and Giant Pandas in Chengdu. We had a planned annual trip to Hong Kong over the Chinese New Year period so we wanted to add a trip to China by train. We knew it can be difficult to navigate around China for non mandarin speakers, but we also did not fancy being part of a large tour group, therefore we explored the possibility of a private tour. We did some online research and came across China Tours Xi’an. From the moment of our first contact, we were so impressed with the care and professionalism of our travel consultant Dora. She understood the key places we wanted to visit and she built a recommendation itinerary for us around them and to our amazement, we wouldn’t be just seeing giant pandas but would be keepers for the day at the Panda Base. A quotation was received promptly which covered the costs of hotel, private guide, private car/driver, admission costs, as well as train tickets between Xi’an and Chengdu. The booking was secured with a deposit payment with balance payable a month before the trip. Both of our tour guides Jenny at Xi’an and Andie at Chengdu were knowledgeable, friendly, and enthusiastic. Our dedicated drivers and transports were excellent. Of course, we were not disappointed with the Terracotta Army, but Jenny’s useful hint in forgetting about personal space to get to the front for the best view ensured that we did get the best view even with the huge crowds! The giant pandas were the highlight, we fell in love with these fluffy bears, such delightful and gentle creatures. Thank you China Tours for making our dreams come true, a particular big thanks to Dora for coming to the rescue when our return journey to Hong Kong which was not organised by China Tours didn’t go as planned, your help and professionalism is so appreciated by us. We would highly recommend China Tours for visitors to China.
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Anto
Anto
Reviewed on Feb 02, 2026
Tripadvisor score Thanks China Tours

Jan 2026 • Couples

We used China Tours to plan a six day itinerary to cover the Great Wall and Terracotta Army. China Tours planned and executed a seamless experience that was just excellent! We saw and experienced far more than we had initially expected. The guides in both Beijing and Xi'an were excellent with an incredible knowledge.
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