Indochina Our Approach

Discover Ours approach to exploring Indochina

We’re here to help you make beautiful travel memories on your Indochina adventure with us

Rather than take a more and cheaper is better approach, we carefully curate our selection of Indochina tours based on a commitment to providing our customers with the most enjoyable and enriching experience of the countries they visit in Indochina. Nobody wants to feel like they’re a commodity, herded between hotels, highlights – and then back again. When we’ve invested in a travel experience, like an Indochina tour, you want to feel you’re special; that you’re looked after.

We get it! We’re travelers too. As part of our approach to designing and creating experience-rich tours, we visit the destinations, stay in the hotels, talk to the guides, and eat in the restaurants. We’ve walked in your shoes.

Why? Because we care – we truly care about your experience when you travel with us.

We look after every detail of your Indochina tour

Visiting countries in Indochina like Cambodia, Laos, and Vietnam opens up the door to new worlds. Why then wouldn’t you want a real experience of these countries? If genuine and authentic is where you’re at with your travel, then let us help create your next adventure the Indochina Escapes way.

You’ll discover real Indochina with us

We understand one of the best things about travelling is talking about the experience after the tour is over. We’re committed to creating beautiful travel memories every time you tour with us.

Designing, creating, and delivering outstanding tours is what we do – and we’d love to share our experience with you.

You’ll appreciate our Local + Authentic shopping policy

Our team love a special travel memento as much as the next person, but we operate our tours based on a Local + Authentic shopping policy. We do this because we know our customers value experience, history, culture, and love an opportunity to buy local.

What does this mean for our customers? We provide shopping opportunities (free or guided time) for you on tour during which you can source local, authentic items created with care by regional artisans. Not only will you retain a bespoke item from your tour, you’ll be supporting sustainable trade with the local people.

Our Indochina tour guides speak your language

Traveling through multiple countries in Indochina, it’s reassuring to know that everywhere you go, you’ll be accompanied by fluent English-speaking guides. No getting lost between sights, meal ordering mistakes, or over paying for travel mementos.

Our travel consultants and guides must meet certified language requirements to work with us, giving you peace of mind your travel needs are well catered for – before, during, and after your Indochina adventure.

We care about the little things

A tour with us is synonymous with service excellence. While you travel with us, we want you to feel special. That’s why we care about the little things at every stage of your Indochina tour, from booking to follow up. Whether it’s an ordinary or extraordinary request, we’ll get it sorted for you.

Our price difference = beautiful memories

Customers who travel with us are people who are concerned about more than the price of their Indochina tour. Yes, price is a consideration, but more than that, they’re looking for an experience, the opportunity to travel comfortably, get up close with local cultures, and learn something along the way. Our customers are people who want to be enriched through travel. Knowing who we serve, we do everything possible to create tours that transform into beautiful travel memories for our guests.

We source premium partner providers for accommodation and travel. We do this because we understand the importance of making the most of your precious travel time. It’s also why we include centrally located accommodation, comfortable travel times (no pre-dawn starts), and small groups of 12 or fewer guests.

If you value flexibility, enjoyment, and enrichment, you’ll love our tours. Yes, there may be a price difference, but our customers tell us it’s so worth it.

Talk to real people who know their country

If you’ve traveled with a guide, you know they can make or break your travel experience. This is the main reason we take care to work with genuine local guides who are enthusiastic about their city and country and excited to share their knowledge and culture with you.

On your Indochina tour, your guide is there to assist with anything you need. Lost your phone? We’ll help you find it. Need help finding a bargain at the local markets? They’ll be right by your side. Looking for an authentic dining experience to remember? You only need ask.

We rely on our guides to make every destination come alive and regularly source customer feedback to see how they’re going. When you tour with us, you enjoy 24/7 direct telephone access to your English-speaking tour guide. No request is too small, so be sure to ask for what you need, regardless of whether it’s day or night.

Our travel schedules are relaxed, flexible and fun

While each Indochina tour has an itinerary, we make sure there is ample time for our customers to wander and discover within that schedule. After all, isn’t that when the best discoveries are made? In fact, this is one of the compliments we receive from people who’ve traveled with us previously . With ample opportunity for exploration, our guides will lead the way in discovery of the exotic, unusual, and interesting – all of which make for beautiful travel memories.

Travelling between destinations can be tiring so we create holidays to provide maximum enjoyment and comfort for you while on tour. We have a no early flights policy that means you’ll be well-rested and enjoy your next travel destination.

Our flexible meal policy =
Eat where and what you want

The food we enjoy while traveling forms a pivotal part of our travel memories, which is why we operate by our flexible meal policy for our customers. In addition to

We’re travelers too – and we love our food. We want you to experience the many diverse food options available in every destination. The bonus for you? Eat where and what you want (that’s right, you choose your own food) and enjoy maximum dining freedom and choice. And if you’re concerned about confusing local delicacies, you can relax. Our guides will share insider knowledge and take you to any restaurant you want to experience.

Your safety is our priority

We know traveling to countries in some countries can be a daunting prospect, so how can you know if you’ll be safe. We provide assurance to our customers that your safety is our priority and every guest enjoys the peace of mind of 24/7 direct access to their local guide via their mobile number.

*All travelers are encouraged to obtain travel insurance to cover them while on tour.