Hotel Cham Cham Taitung

China Tours is a great tour company and you can relax in China as they pick you up from the airport, lead you to the your hotel, and arrange your tours with an experienced guide and driver. If you visit Xi-an and get tour guide, Eric, you got lucky! Eric is extremely smart, diligent, and prepared as a tour guide. He speaks English well and also has a great sense of humor. Your whole family will enjoy his company. We had a great time seeing the Terracotta Warriors, attending the live show, riding bikes on the City Wall as well as visiting the Muslim District. I have to say Xi'an is very hot and humid in July but Eric has a positive attitude and works with you to make the trip pleasurable. He also has a magic Mary Poppins-type backpack where he is able to pull out things you need i.e. umbrella, tissues, his 1st grade homework, etc. I would say he was one of the best tour guides we have had!

We had two different guide/driver teams during our trip to China, one in Beijing from August 3–6 and another in Xi’an from August 6–8, and both were excellent.

In Beijing, our guide was Cynthia 常. She picked us up at the airport and was always on time, as was our driver. The driver had a newer Chinese electric sedan, which was very comfortable, and he was friendly and drove very well.

Cynthia was very helpful throughout the three days. She took us to all the main places we wanted to see, but she was also very flexible when we decided to change things around at the last minute. We never felt like we were being rushed through a fixed itinerary. She was also happy to help when we wanted to find local food rather than just eat at the usual tourist restaurants.

Cynthia and the driver also took us to the train station when we left Beijing, and when we arrived in Xi’an, Eric and our new driver were already there waiting for us. They were just as punctual and professional.

Eric had prepared some small trinkets for us to receive at some of the historical sites around Xi’an and Lintong. It was a small thing, but it was a nice and thoughtful touch.

We were particularly interested in trying local food, and both teams were very helpful with this. We had some great meals because of their recommendations. The river trout near the Great Wall was a particular favorite in Beijing, and of course the biang-biang noodles in Xi’an were a must.

We really appreciated having guides who were willing to listen to what we actually wanted to do instead of simply following a standard schedule. Both Cynthia and Eric were friendly, helpful and easy to travel with, and both drivers made us feel comfortable getting around.

I would definitely recommend Cynthia and Eric to other visitors, and I hope we get the chance to use them again if we return to China.

Very fast response of Lora, excellent service. Everything perfect the drivers, guides, cars, etc. Highly recomended. I used to travel a lot to China for bussiness but it is the first time I used an agent for a family holliday and it was great.

Amazing experience we would highly recommend china tours, from booking to returning home the professionalism produce with everyone connected to china tours over a curved our expectations. Well done for a top job especially thanks to Lira at booking Cythia in Beijing Mark in Xian Robert in Chengdu Top team

We have had a phenomenal trip with China Tours. We flew into Shanghai and we were met by Lucy at Customs. Three nights gave us plenty of time to see the sites in Shanghai, Suzhou and Tongli, the museum, a few gardens, park, French section, the Bund and the old section. The Hotel was gorgeous! Next we flew to Xi’an where we were met by Eric and our driver. Both Eric and Lucy are fluent in English. Both are incredible knowledgeable about their perspective cities. With Eric we visited the Terracotta Soldiers, and Goose Pagoda. I left my phone in the restroom of the Pagoda. I realized my phone was missing about 30 minutes and 35 miles later. Eric went the extra mile, my phone was found intact and after a special detour it was returned to me. If coming to Xi’an I recommend Eric as your guide. There is so much to see and do here! A natural hot springs, mountain trails, museums, the City wall!
I am very impresssed with how smooth our trip has been and how personalized it is. From the accommodations, the drivers, guides, tours, in country flights I am incredibly pleased with Chinatours and I recommend them highly.