If you’re thinking you’d love a real experience of China and want to feel confident in your China tour package provider, hear and see (videos below) and also read the China tour reviews provided directly from happy customers who have enjoyed China small group, private and custom tours created and delivered by the China tour expert, ChinaTours.com.
Our China tour review guests have traveled from all over the world to experience real China with ChinaTours.com. Welcomed and looked after for the full duration of the tour by our bilingual China tour guides, travelers on our China tour packages have been very happy - even delighted - and very enthusiastic about sharing their China tour reviews.
Read on - or watch the videos - to learn more about the experience of China these happy customers share in our great China tour reviews.
And if these are not enough reviews for you, you can see plenty more five star reviews that our happy (and ecstatic) customers have left on TripAdvisor...
We had a very nice visit to ZhangJiaJie. We were very happy to see such a gorgeous landscape! It is an amazing place! Our tour guide, Michelle, was friendly, flexible, and professional. She managed and arranged our trip to make the most out of it despite rainy weather and horrible crowds. Her restaurant, food, and cultural recommendations were spot on! We are very pleased with the the guide's services; she was very helpful and responsive. She was also good with the children. Everyone should visit Zhangjiajie. WOW!
Our China Tours trip to Dun Huang and Jiayuguan was very well organised. Our guide and driver were excellent and we saw world beating sites such as the Mogao Caves and Jiayuguan Fort that we would not have travelled to by ourselves. China Tours took all the hassle out of travelling to these amazing places in China. Thank you for organising this trip. I hope we will travel again with China Tours.
First, please allow me to say that we were very pleased with the experience we had with China Tours. Our experience with China Tours must begin with the online communication experience with the China Tours representative, Fay Gao. From the first contact, Fay responded promptly and courteously to all inquiries and concerns. She was completely up front about what the tour costs included and what was not included. She was helpful making recommendations about which attractions we would definitely want to see and what we might want to pass on. I had done a lot of research about our itinerary prior to contacting China Tours and they were very helpful in narrowing or expanding our stops based on their extensive experience. We actually contacted them following our arrival to arrange a last minute tour of the Great Wall that was a bit off the beaten path and they came through faultlessly. The guides and drivers of China Tours were very professional. The guides spoke the English language well and were very knowledgeable of the sites we visited. The guide we spent the most time with, Liu (Peter), was with us for 8 days. He always took the time to be certain we were where we were supposed to be on time, balanced our schedule with the appropriate amount of time at each site, and saw to it that we were checked into the accommodations and were taken care of prior to leaving us for the evening. All the guides made excellent recommendations for us about restaurants when we were on our own and made certain we had the necessary items we needed prior to leaving the hotels at the start of the day whether it was a passport for the day or the appropriate amount of water for our tours. Everything was effortless. The drivers were courteous and safe. They knew the rules of the road and although I had no idea what those rules were, the driver's navigated the system efficiently and with safety and skill. They were always there to meet us when we were completed with an attraction and helped us with luggage and doors. These are little things but go a long way to provide a value added service. I would do this again with China Tours and would highly recommend them to anyone planning a trip to China.
Thank you again for all your help with our tour everything was perfect. Everything that was organised for us was perfect. Our guide Catherine and our driver made us feel very welcome and safe. We loved volunteering that was very special for us being so close to these very cute pandas. We would definitely use China Tours. And we would highly recommend your company to anyone that is wanting to visit China. The best booking process we have ever had. Catherine our guide was amazing, she went above and beyond her job as a guide and we left China with a new friend.
Excellent Choice! This was the trip of a lifetime for Jess and me! Shirley was our tour guide in Beijing. I would highly recommend her to everyone! She was more than a guide, she became our friend throughout this tour. The tour was laid back, but very informative. Bring your walking shoes!
After reviewing your tour company we began the process of booking our private tour. Beginning with booking process to all aspects of our tour we were very satisfied. Our representative, Fay Gao walked us through the entire process, making the arrangements easy and leaving us confident. Our guides were waiting for us at every destination with the vehicle and driver and dealt with us efficiently, courteously and professionally throughout. The itinerary, sights, hotels and most restaurants met our expectations. At times the itinerary was adjusted to ensure that we obtained the best possible experience during our tour. We would thoroughly recommend your company to any prospective clients.
We are very grateful for the interesting and educational itinerary that was created with our input. Even more, thank you for all of your answers to our many many questions before our departure to China. Your answers were always immediate and well organized. Our tour guides were knowledgeable and conscientious. Each of them went out of their way to respond to our questions and special requests (like the dietary issues and laundry). They also allowed us to visit places that we wanted to see outside of the itinerary. The accommodations were modern and generally clean. The breakfast buffets at each hotel were impressive and had something for everyone. The restaurants in which we dined had excellent food. Our only joint minor criticism is that some of the dishes we ate in Beijing and Chengdu were a little repetitive such as in Beijing: sweet & sour pork and Kung Pao chicken and in Chengdu: mappo dofu. However, this is a small criticism. Our transportation on the large buses was very comfortable. Our bus drivers were skilled at handling the crazy traffic that we saw in all of the cities we visited.
Thank you for your email. We are happy to provide feedback on our fantastic holiday. The guides were very knowledgeable, friendly and were very receptive to our requests. Our apologies to the guide in Shanghai, Darcy, for keeping him out so late at night! The hotels were all excellent. We had no complaints at all in that regard. The staff in all the hotels were very friendly and the choice for breakfasts were exceptional. We thoroughly enjoyed every moment of the tour and fully intend to return to China. Many thanks for a wonderful and memorable holiday.
We had a wonderful time in China, and the care and attention given by all of the guides were EXCELLENT. The guides were friendly, attentive, had excellent knowledge, spoke excellent English, knew their history very well, and were able to tell us so many interesting and important facts. We loved all aspects of the tour: the famous and historical sites, the views, the history, the excellent guides, the excellent drivers, the flexibility of the guides and drivers, the Government shops for jade, pearls, silk, crystals and silk, the markets for free-time shopping, the hotels, and of course the wonderful food! This trip was a truly joyful and amazing trip! I would do this again any time (when I have saved up). I would highly recommend your tour company!
Lesley & I would like to thank you for all your help with organising our very memorable trip to China to celebrate our anniversary. Thank you also for the very kind gift you gave us from the company. It made our trip very special and one that we will remember forever.
We had a wonderful holiday and would very much like to thank all at China Tours for making it possible. All of our guides were brilliant and were great companions with their knowledge and above all their politeness, friendliness and willingness to help. Their contribution to our enjoyment of the holiday was enormous--we couldn't have done it without them. Our drivers were very reassuring, much admired their ability to finding their way around and getting through the traffic. All the guides and drivers were prompt and always there to meet us when we arrived. We had some lovely meals and our guides were always helpful in seeing to our needs. All the hotels we stayed at were very good -- with the exception of the City Hotel at Xian. The beds were a shade more firmer than we are used to --but all part of the experience. I enjoyed all the breakfasts that were served and the hotel staff were very frindly and helpful. Sufficient to say all met and some exceeded our expectations providing us with lasting memories. I very much wish to say how impressed I have been with the service you at China Tours gave us. I was a little anxious about booking with a foreign firm but all of these were put to rest when I saw your first representative waiting for us at our first stop (Zhangjiajie) a very welcome sight- and one that was repeated throuhout our stay. I would have no hessitation in recommending you to any other tourist and in visiting China.
After having travelled with you, we would highly recommend your company to anyone interested in visiting China. Everything was faultlessly arranged and the guides and hotels were excellent. The guide service was excellent with all guides very knowledgeable about the history of their area and all speaking very good to excellent English. They were all friendly and helpful and went out of their way to ensure all our needs were met. A special mention to Sandy (Beijing) Shelley (Chengdu) and Catherine (Guilin) all of whom we got on very well with and thoroughly enjoyed our time with them. Additional activities were suggested at times by our guides and we were happy to attend the ones that interested us. We were never pressured to go to places or buy items we did not want. All drivers were attentive and helpful and the cars clean, modern and air conditioned. All hotels had English speaking staff, were clean and friendly with exemplary service. The Hongzhu Shan Hotel at Emei mountain and the Crowne Plaza Hotel Ancient Town at Li Jiang were favourites. Both were beautiful surroundings, great facilities and well located. Bottled water was supplied daily in each location with the exception of Li Jiang but when we asked for water the guide immediately purchased supplies. We were overawed by the scenery and history of China and especially liked the Great Wall, Giant Budha at Leshian, the Long Li terraced fields and the Ancient town and Show spectacular at Li Jiang.
Our guides in every city were excellent. We understood them well, and they were all helpful and attentive to our needs. We were taken to about 2 official shopping venues in each place. Our guides checked before hand that it was ok to take us there, and there was never any pressure to buy. The guides we liked the best were Wuese from Lhasa, and Lisa from Xi’an. I think this was because they had a sense of fun, and also helped us bargain in the markets we went to when we were touring around. Our vehicles were comfortable, and our drivers patient and prompt in every place we visited. We loved experiencing all of the different meals and local dishes. All of the restaurants we went to were clean and served excellent food. Some standouts were the yak steak and vegetables we had in Lhasa, the dessert we had in Xi’an, that Lisa had recommended - it was a cream and mango filled dumpling served half frozen. All of the hotels were of excellent quality and very comfortable. The Beijing Marriot was a standout, as it was so huge and had such amazing decore. We kept having to take photos of the lobby! Our hotel that you arranged for our extra stay time in Shanghai was even better than the official tour one, and very near the French Quarter, so great for walking and shopping. We drank all our bottled water every day, as it was warm weather. It was a much appreciated and very comforting addition. We really enjoyed our trip!
My wife and I (65 years old) really enjoyed our 14 day tour of China. The tour was very well coordinated and we got all we paid for. The Tour guides were very informative and willing to go the extra mile. The cars (transport) provided was good as well as the drivers. We stayed in 5 star graded hotels and they all were great. The Yangtze river cruise (president 7) was good although the majority passengers were locals which made meal times and entertainment interesting. The cabins are 3 stars with good functioning showers. Overall we rate china tours 10/10 and would recommend to friends.
ChinaTours organized a splendid introduction to China for us, with a wonderful itinerary packed full of top sights. We enjoyed Beijing, the terracotta warriors in Xi"an, the pandas in Chengdu, a cruise on the Yangtze and Shanghai, and greatly appreciated explanations of local history and culture, the visits to museums and the opportunity to sample the local cuisine. The guides were very knowledgeable, personable, friendly, spoke excellent English and were very thoughtful of our personal needs and comfort. The tour was well paced, with sufficient flexibility and free time. We are looking forward to our next trip with ChinaTours. Our trip was a splendid experience.
Thank you so much for organising our private tour holiday in China. We are now back home and had a fantastic time in China. Our trip went very smoothly and our guides were all informative friendly and flexible. Every part of the trip worked as planned. We were met at each location and escorted to the departure areas at the end of our time in each stop. This really helps when you are travelling in a country where many people do not speak our language. The places we visited were amazing. The Great Wall is incredible, as are the Terracotta Warriors and all the other major attractions people come to see. But walking through some of the Old Town areas of the big cities was also fascinating as you get to smell the street food and see some of the traditional ways things were done. Overall, we were very happy with the whole trip, from the planning stages right through to the final goodbye from Shanghai. You have helped us create some wonderful memories and we will never forget our time in China. Thank you so much for putting together such a wonderful itinerary. I will be highly recommending China Tours to any of our friends who are considering travelling to China. Kind Regards Rob & Carol Morris
From start to finish China Tours were excellent to deal with. All guides we had were excellent and the hotels were of a high standard, especially the Crowne Plaza in Beijing, Sofitel in Sian and The Intercontinental in Shanghai. Lunch each day exceeded our expectations and the guides were more than helpful in translating the dishes. The daily attractions were well worth seeing and we were given adequate time to take in the sights. Any issues we had (namely with our flight out of Beijing and our hotel reservation in Shanghai) were sorted quickly and did not impact negatively on our overall impression of China Tours. We are happy to recommend China Tours to others and feel that China is a must see destination for all! From any organisational point of view, Rose was more than helpful - 5 *****. In terms of guides, we must single out Susan in Guilin who was exceptional, she was a joy to be with for our time while there and went over and above ensuring we had an amazing experience.
My situation was perhaps unusual in that I have a granddaughter living in Shanghai and whom I wanted to visit. She is a teacher so she has summers off from work and so I had a specific time period to go to china and visit. My discovery of China Tours and the customized variable tour it provides was wonderful and just what was needed. We were able to design a tour for just the six members of the family that allowed us to see everything we wanted in the time we had available. Our specialized tour included three cities, Shanghai, Xi'an and Beijing and all the sights we wanted to see and a few we didn't expect. Not expected in a city of twenty seven million people. Each city has a tour guide who is an expert in the history and culture and sights of that city. We were well taken care of. The food was excellent and tailored to our own taste and preferences. The transportation was comfortable, air conditioned and convenient. Although it was very hot in late July and early August, we had a great time and learned a lot about China and the Chinese people.
We had an absolutely wonderful time and ChinaTours.com did an Excellent job in all areas: answering questions to plan our trip, help in getting our Visas processed, making changes to our trip to accommodate our travel plans, tour guide quality and excellence in speaking English, vehicle and driver quality, courtesy and professionalism, quality of the places we visited/toured, etc. All our tour guides in every city were excellent, were very knowledgeable and always did their best to make our trip fabulous! We had a medical emergency and a lost traveler on our 8 day tour of Beijing, Xi'an and Shanghai and the tour guides were very professional, calm and collected and did what they had to do to get the issues addressed quickly and with as little stress as possible (both issues had good outcomes, in large part due to the professionalism of our tour guides). Our trip highlights – the Great Wall and toboggan ride back down from the wall, The Terracotta Warriors, Biking the entire City Wall at Xi'an and the Bund in Shanghai. We toured in Late July and August and it was hot and humid everywhere we went (Shanghai was cooler (90F), but very humid, Xi"an was the hottest (106F) but not as humid) not the best time of year to tour, but we had little choice with a school-aged child. We still had a great time and the tour guides gave us plenty of water and tried to minimize our time outside. Even though it was hot, we all had a great time.
Thank you so much China Tours I had the most wonderful tour and think the service you provided was excellent and am only too happy to provide feedback to any prospective customers, and have in fact already recommended your tour company to anyone who has expressed an interest in visiting China, and if I ever plan to re-visit I would not hesitate to return with your company. Nicholas was an excellent guide in Beijing, as was Sophia (Xi’an) and Frank (Shanghai) and I have nothing but praise for every step of the process with your company from booking through to the excellent hotels, pick-up and delivery service to airports; meals provided and advice and information given. I am already dreaming of a return trip to your beautiful country.
We had a fantastic time in China and that was largely due to the support of China Tours. Your guides in Beijing and Guilin were the best. We gained a lot of knowledge from them on the cities we visited and they made our trip extremely easy and enjoyable, right down to selecting our lunch menus. We would highly recommend China Tours to all our friends or anyone thinking of booking a tour in China. Also, our travel consultant was very helpful at the start when we were planning our trip. She was very responsive and listened to everything we requested, right down to the day before we flew to China. Our itinerary was customized and this posed no problems with the logistics with China Tours. All round, this was a very memorable family holiday that we will cherish for a long time.
We have just completed the great China trip organised by your Company. We would like to express our thanks for organising the trip in an efficient and professional manner. We are grateful for your arrangement flexibility and for incorporating parts of our own itenary. All drivers and tour guides were kind, understanding and knowledgeable professionals, who obviously enjoy their job and are proud to show their country. Each location had its own specific character and each tour guide had a different approach to show it, which made the whole experience much more interesting. Cycling on Xian City Wall, modern skyline of Shanghai, Forbidden City and the Great Wall will be remembered for a long time. A trip to Guilin and Yangzhou should be mandatory for all visitors to China. We would especially prize the assistance and highly recommend the professional guidance offered by Deng Gui Feng (Albert) and his driver, who in addition to their normal duties went out of their way to offer help during my wife’s little medical emergency. Thank You, Gentlemen. Overall we are very happy with our trip and the places we have seen over the 25 days. We have no hesitation recommending your services to your prospective clients.
Exceptional... That is all I can say. Family of 4 (husband, wife and 2 kids ages 14 and 10) Visited Beijing, Xian, Guilin, Yangshuo and Shanghai. All the hotels they booked for us were excellent and centrally located. Each day was planned such that we can enjoy site seeing without getting overwhelmed and still cover a lot of things. Our tour guides were very professional, knowledgeable and friendly. All of them went out of their way to accommodate all our needs and make us feel at home. The one thing that we appreciated a lot was that each one of our guides made sure that we don't have any issues when we were transferring. Instead of just dropping us at the airport, they came all the way in and guided us to the right terminals, collected our boarding passes and took us all the way to security gates before saying good byes. To give you a couple of examples here, when we were transferring from Guilin to Shanghai the security line at the airport was unusually long. Catherine went ahead and spoke to a security officer to see if we could move thru an express lane to make sure that we catch our flight. Similarly, when we were leaving Shanghai, our initial flight from Shanghai to Seoul was delayed. We could have missed our connection home, but Maria spoke to the airline personal and efficiently switched us to another flight and took us all the way to the other terminal... making sure that we have no problems. This is what I call 7 Star Service. I will recommend Chinatours.com to all my friends.
We would like to thank all your staff for our trip to China. We could not have done it without you. I am a wheelchair user, but independent. Travelling in a wheelchair is difficult, but especially so in China. With the help of your guides and drivers I managed to see more of the sites than I thought I would. The food was great, apart from the restaurant we went to after visiting The Great Wall. The restaurant was not wheelchair accessible, but with Harry and Mr Wong the driver, they managed to carry me up the two steep flights of stairs. I appreciate their help.
Hi, thanks for organising the trip - it all went very well and we had an excellent time. We could not fault the trip - for us a tour of Xian, Guilin and Shanghai was perfect as we already had plans in Beijing as my partner was living there for 2 months. From meeting us at Beijing station to board the train to arrivals in Xian, Guilin and Shanghai - it was all managed very well and the local contact was on hand to escort us around. The tour guides were very friendly and helpful and went out of their way to help with our trip. The meals arranged were excellent and the sights we visited were the main places to go. Of course there are always other places you can visit with more time - this trip was a fast tour around and so there are always going to be places we missed. But maybe a couple of places we visited in our free time which are not to be missed are in Shanghai Jade Buddha temple and the view from a skyscraper in Shanghai - these were both excellent but were not on our tour. The hotels were very good and were of a high standard, not always right in the centre of the city but only a cheap taxi journey away in the evenings. Thanks for a wonderful trip and thank you for removing all the stress of organising it - you and the guides made it all run smoothly without any concerns.
Thank you very much for all of your assistance in planning a wonderful trip to China. All of our expectations were met and we had a fantastic time. All of the guides, Maggie, Michele and Tony were excellent. They were on time, thoughtful, and knowledgeable. All of the drivers were excellent and safe. All of the restaurants were exceptional except one near the Zhiangjiajie National Forest Park that I already discussed with Michele. It was great to have peace of mind that we would be met at the airports and train station upon arrival by competent tour guides. I would like to thank you personally for arranging the hotels. We particularly liked the location of our hotel in Beijing. In the hutongs was perfect with the local market street just outside our hotel was wonderful, giving us a wonderful look at morning and evening life of the local Chinese people. We do understand now some of the differences in the cultures related to various hotel accommodations. Our hotel in Wulingyuan Village had the hardest beds of our trip and we found in talking to other Western tourists all of the beds in the hotel were the same. But, our beds in Shanghai at the Grand Mercure were just like ours at home. Again, some cultural differences. Your consultation was excellent. Your advice of taking the Li River Cruise instead of the 5 hour walk became very appreciated since it rained the entire day on our cruise. Haha! We were able to take some fantastic photographs because of the cloudy conditions. I have attached some photos of our trip that you may use. Feel free to use any comments for your customers and you may use us as a reference for future customers. Thank you again for a wonderful trip. We will recommend you to our friends who are interested in a trip to China. Since our visas are good for 1 year, we will probably plan another trip to China next year and will consider using China Tours to help in the planning again for that trip. We feel confident that we can do some of the arrangements ourselves next time but also see that we might need some assistance from a travel agency. Thank you again. James and Joy Roling
We had an excellent trip to China. In Shanghai we saw the Metropolis China, In Guilin & Yangshuo the Picturesque China, in Xi’an the Historic China and then Beijing which had the most attractions and a mix of everything. I had been dealing with Rose Shi at ChinaTours.com for getting the tour arranged. I found her very patient, attentive and helpful in getting the right tour arranged for us because we made a few changes to what was on standard offer. The tour guides were all very informative, helpful and made sure we did not have any problems. The drivers were cooperative and their vehicles were clean, tidy and reliable. The hotels were very good too with good rooms and they all offered a good array of food for breakfast. My only gripe was in Shanghai and Xi’an where they wanted to charge us extra for breakfast for our kids. Must have been some communication error somewhere. Fortunately, our tour guides sorted it out for us. I would highly recommend this tour to anyone.
My parents have now returned to Iran. They have told me that they very much enjoyed their trip to China and spoke very highly of Chinatours. They said their trip was well arranged and the guides were helpful, especially in assisting my mother with the wheelchair. I wanted to say a big thank you for all your assistance in making this a memorable trip for my parents.
Just wanted to thank you, Shirley and Helen for all your help with our trip to China. We had an amazing time. It was organised so well and both Shirley and Helen did a brilliant job showing us around. We we will definitely recommend China Tours to our friends and family.
We are having a wonderful time in Beijing. For four days, we are totally spoiled and looked after by our super tour guide, Kelly. Fun China Tours! Very helpful from the first email I sent, very efficient, professional… Beijing is a wonderful city; everybody should try to come to Beijing to see the wonderful sites.