A China tour is hardly complete if you haven’t imbibed the incredibly diverse food offerings that are available in the cities of every region.
From peking duck to dumplings , there is quite literally, a whole new world to explore.
Among the hundreds of traditional dishes, are some that you simply have to try if you’re venturing to China. A traditional Chinese hotpot is one such dish.
What is Haidilao hotpot?
Now there are hotpots – and there are Haidilao hotpots. For those just cutting their Chinese cuisine teeth, hotpot dining involves cooking raw meats, fish, tofu, vegetables, and noodles in broth or oil, which is placed at the centre of the table.
There are different soup bases: tomato, mushroom, clear oil spicy, chicken, and pickled Chinese cabbage, as well as various dishes and noodles that are cooked in the broth. Feeling hungry? Well, you get more than a meal at Haidilao.
Find the best customer service at Haidilao hotpot
Considered by locals to the best hotpot restaurant, Haidilao is not only favoured for its wonderful food. It’s also appreciated for its outstanding customer service. At a time when genuine service is a rarity anywhere in the world, Haidilao surprises and delights even those who are hard to please.
Don’t believe us? Here are just a few examples of the way Haidilao impresses its guests.
- Arrive early and waiting for your table? No problem. You’ll enjoy a free manicure or some time in one of the relaxing massage chairs found in the foyer to the restaurant.
- Cold outside? In winter, expect to be greeted with wipes to clear you classes of the fog.
- Want to avert a smartphone disaster? That’s easy. Every customer receives a zip lock bag for safe keeping of mobile phones.
It might sound over the top, but it seems like people can’t say enough good things about Haidilao.
Is it unforgettable? Well, yes, we think so. Do they provide unique and memorable customer experiences? A hundred percent.
But there’s even more to make Haidilao a place to visit.
New Beijing Haidilao restaurant is out of this world
Apart from the delicious food, a visit to Haidilao is a must if you’re a western traveler on tour in China. And although there are Haidilao restaurants all over China, if your China tour stops in Beijing , make a point of visiting their newest outlet there, located at B1-04, building E, Zhongjun World City, No. 8-9, Jinhui Road, Chaoyang District, Beijing.
Known as a dining amusement park, this restaurant took three years to build from planning to completion and required an investment of more than 14 million US dollars.
Here’s what you’ll find there.
Haidilao’s first smart restaurant
Haidilao is definitely at the forefront of technology, making their Beijing flagship store it’s first smart restaurant. Think Jetson-style technology in a dining environment.
The Beijing restaurant has integrated an intelligent kitchen based on AI, as well as intelligent serving that helps improve food safety standards. It seems Haidilao has thought of everything because there is even ‘intelligent customization’ allowing customers to create an exclusive hotpot broth. The power to personalize is in the hands of customers who can download the Haidilao app and create an exclusive broth file for themselves and share it with family and friends.
A visit to Haidilao is more than a meal; it’s a chance to unleash your creativity.
A waiting room with a difference
While reservations for this innovative new restaurant can be made online or by telephone, there may still be a slight wait on arrival. But don’t be concerned. The standard manicure and massage have been upgraded to a super-sized screen on which an interactive game can be played. Simply enter the game by scanning the code with their Haidilao app.
Accommodating 80 people at once, the giant screen makes waiting for your dinner a truly memorable experience, especially when you’re served pre-meal snacks.