Questions on Tour Products

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What’s the difference between a Private tour and a Group tour?TOP

A Private tour means no other travelers will join you. The group is only you and your own party. You will enjoy exclusively services provided by private guides and drivers. Any tour details, such as itinerary, hotels, and other tour details can be fully customized to fit your needs. The departure date is flexible according to your own schedule.

A Group tour means a tour group combined with other travelers. It has fixed and guaranteed departures. You will share same guides and vehicles. But we guarantee a small group size to ensure each member can get more individual attention. On the other hand, the price of Group tour is comparatively lower than that of the Private tour. And the most interesting thing is that you can meet like-minded travelers.

What’s the difference between a Superior and a Luxury tour?TOP

Superior tours your stay will be arranged at International brand 4-star hotels while luxury tours will be at International brand 5-star hotels.

What’s the exact departure date for a Private Tour?TOP

Private Tour does not have fixed departures. You can depart at any time you want.

Can you assist in getting a China Visa?TOP

Sorry, we are not able to offer this service. You have to prepare a China visa on your own. But if you book a tour with us, we would offer you an invitation letter for visa application.

Which languages do your tour guides speak?TOP

All our guides speak fluent English. Guides speaking other foreign languages may be available in major tourist cities such as Beijing, Shanghai and Xian.

What’s your recommendation for first-time visitors?TOP

For travelers who visit China for the first time, we highly recommend Beijing (the capital city), Shanghai (the economic center) and Xian (the historical city) for first timers. If your time and budget allow, we also recommend Guilin and Yangtze River cruises. Here are our top 3 tours for your reference.

Golden Ring of China

Odyssey of the Yangtze

Beauty of China

Is it possible to take only a part of a Group Tour package?TOP

Yes, you can take only a part of a Group Tour package as long as your timetable coordinates with our fixed schedule.

Can you provide tour service without hotels as we already have a hotel booked?TOP

Sure, no problem as long as you are taking a Private tour with us.

Would it be possible to arrange accommodation prior or after our tour?TOP

Yes, we are pleased to make a hotel reservation for you. Please let us know the specific check-in information in advance.

Do I need a permit to enter Tibet? Can you arrange it?TOP

Yes, foreign travelers must get a Tibet Travel Permit to enter Tibet. We can arrange this permit for free as long as you book our Tibet tour.

Do you accept other forms of payment besides PayPal?TOP

Yes, we also accept Credit Card, Western Union and Bank Transfer. Please visit our Payment Guide page for details.

Can you arrange bullet train travel in our tour package?TOP

Yes. Currently we include bullet train travel between Beijing/Xian, Chengdu/Chongqing and some other destinations in our tour packages. Should you need bullet train travel to other destination, please contact your travel consultant to arrange.

Is there a discount for children?TOP

Yes, we have a discount policy for children under 12 years old. Please refer to your travel consultant for more details.

Can you offer a discount when there are over 10 persons in the group?TOP

According to the provisions of China National Tourism Administration (CNTA), the price varies according to the number of travelers. More people in your group, less you will pay and vice versa.

Can you arrange domestic air tickets for me when I extend my tour to another city?TOP

Yes, we're willing to provide the service. Please contact us with your preference and we will arrange it.

Can you offer triple occupancy rooms?TOP

Yes, we can. When triple occupancy rooms are not available in some hotels, an extra bed for the 3rd person will be arranged with extra charge.

What’s the difference between double bed and twin bed? TOP

Double bed refers to 1 large bed while twin bed refers to 2 single beds.

We are traveling with children and the elderly. What can you do to help?TOP

We can adjust our itinerary accordingly to make it easier for the children and the elderly if you take a private tour. Some 4 and 5-star hotels are able to offer cribs and wheelchairs if needed.

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