Customer's information:
Name: Brian and Kim Robinson
Nationality: Canada
Itinerary: 4 Days Beijing Tour
Tracy/Ivy,

Hello from Canada,

I just wanted to thank you and ChinaTours for the amazing tour that your company provided for me and my wife. We both had an excellent time in Beijing visiting all the site that you arranged for us. The hotel (Marriott) was just the right hotel that we were looking to stay at as the comfort it provided for us after a day of site seeing was exactly what we needed.

I also have to ask you to thank our tour guide Sunny for his service that he provided...he explained so much of the culture and guided us in detail about the different sites that we visited. He was professional and personal at the same time. We were very pleased with the service he provided and we will suggest his service to any friends that plan on going to Bejing for tours.

Our driver also did an outstanding job getting us to all our sites safely and on time...Sunny and him worked well together and both were very pleasant.

Again...thanks for a memorial 4 day trip that we will never forget for the rest of our lives.

I’m sending you a pictures of me,my wife and Sunny on the Great Wall...

Many Many Thanks,
May 20, 2011

Customer's information:
Name: Ms. Michele Lynn Kezar
Nationality: Canada
Itinerary: 7 Days Ancient Capital Tour of Beijing and Xian
Dear Ivy and Tracy,

Hello. My trip was fantastic! Thank you for everything. Chinatours was great from start to finish. I loved how customizable my tour was. It allowed me the freedom to do what I wanted in China. Friends who have been to China have only done group tours which have been limited to what the tour is doing and restricted. I loved how convenient my trip was. I went to Japan in December and found it tiresome to arrange my own hotels, travel from here to there, what to eat and get tickets for attractions. By using CT I didn’t have to worry about anything, I just had to get on a plane and go. When I landed my guide was right there waiting and made everything so easy and convenient. I also loved not worrying about transportation, having a private car was great! I’m hoping to come back to China with my family and will definitely use CT again. I will be recommending CT to anyone who wants an amazing trip to China!

The vehicles were great. Very clean and was very nice to have air-conditioners on sure hot days. There were no problems during the trip. The drivers were great. Very polite, drove well.

Both guide spoke really well. There were some communication difficulties but nothing that was a problem. I live in Korea so I am used to some pronunciation problems. I was very impressed with the amount of information that they knew. So many historical facts I don’t know how they could keep them all straight!

I had read on your site from other customers about the water so my first day in Beijing I didn’t bring any water. It was very hot and bought some in the Forbidden City. My guide said she asked her boss about water and I was only to get drinks with my meals. I was a bit disappointed. The rest of the time in Beijing I made sure I brought water with me (the hotel gave me free bottles of water). In Xian I was given free water everyday which was very good because the hotel did not offer free water.

All the restaurants were great. All the restaurants were clean and tidy. The food was always delicious. There was always a lot of food and a lot of variety. The waiters/waitresses were amazing, always polite and provided great service. I don’t know the name of the restaurant but my favorite was one I went to my first day in Beijing for dinner. I had chicken with pineapple sauce. It was amazing. The restaurant was very nice too. There is a little pond and you walk over a little bridge as you enter. The staff was great too.

The hotel in Beijing was amazing. Much better than I expected. Very clean and comfortable. Somewhat noisy because of the traffic but it wasn’t a problem. Great view and great location. It also had a computer which was nice because I could keep in touch with family. The breakfast was really good and had a lot of options. The hotel in Xian was what I expecting. Nothing really amazing, but had everything I needed. The breakfast was more limited but they did offer to make me western breakfast which I had one of the days and it was very good. I thought it was very nice of them to offer the western breakfast everyday.

Amanda, my guide in Xian, was just fantastic. She has a great personality and so much knowledge to share. She was always fun to be with and provided me with both historical and cultural information. She always had wonderful and entertaining stories to share. If I return to China with my family I hope she can be our guide in Xian!

Thank you to everyone at CT for your wonderful tours. You offer a great service to foreigners (especially females traveling alone). I can’t say enough good things about CT! Thanks for a wonderful week in China!


August 20, 2009