Payment Guide

When to Pay – Your money is always safe!
How to Pay – Instructions to All Available Payment Methods
Pay by Debit Card or Credit Card
Pay by PayPal
Pay by Bank Transfer
Pay by Western Union
Cancellation/Refunds

When to Pay – Your money is always safe!

No money will be paid until you feel safe to place your tour with us.

I. Deposit: 30% of your tour price shall be paid after you confirm the scheduled tour and would like us to make necessary reservations to ensure your tour commences as expected.

II. Full Payment: Full payment shall be paid 30 days before your China tour starts. Full payment is required 60 days before your Indochina tour starts.

 

How to Pay – Instructions to All Available Payment Methods

I. Pay by Debit Card or Credit Card

Pay by Debit Card or Credit Card (Visa, Master, American Express or Discover card) on line (through PayPal).
You can pay by this method as long as you have a Debit Card or Credit Card.

1) Open the payment link we sent you via email; click the “Submit” button.
2) Then follow its step-by-step to finalize the payment.

Please note that there is an extra 3% card charge on your own.

II. Pay by PayPal

You may pay us securely with PayPal if you have a PayPal account:

1) Open the payment link we sent you via email; click the "submit" button.
2) Log in your PayPal account and complete the payment.

Follow the steps below if you do not have a PayPal account:

1) Sign up for a PayPal account on the Official Website.
2) Tie your bank account or a credit card to PayPal. (See All Funding Sources)
3) Click the "Send Money" tab on your account overview page.
4) Enter the account of the recipient.
5) Input the amount of money and select the appropriate currency.
6) Choose the type of payment you are making.
7) Click the "Continue" button and add an optional message to your recipient.

Please note that there is an extra 3.5% card charge on your own.

III. Pay by Bank Transfer

International Bank Transfer

You can also pay by international bank transfer.
Note that it usually takes about 5-7 business days for the payment to arrive. The information for international bank transfer is as below:

Beneficiary Bank Bank of China Shaanxi Branch Xian Hi-Tech Development Zone Sub-Branch
Bank Address Gaoxin Road, 52, Gaoke Building, Xian, Shaanxi
Beneficiary A/C No. 1020 1030 8113
Beneficiary Name Xi'an ANZ International Travel Service Co., Ltd.
Beneficiary Address 11405-1, #72, Keji Er. Rd., Xian Software Park, Xian, Shaanxi Province, China, 710075
Swift Code BKCHCNBJ620
Travel Details Travel Payment & Tracking No.

Please note that the transfer fee is on your own.

IV. Pay by Western Union

If you'd like to make an instant payment, please check Western Union agent locations on its official website and follow the easy steps. The information for Western Union transfer is as below:

Receiver's Name XING (First Name) XING (Last Name)
Gender M
County China
City Xian Shaanxi

Please inform us the following information after you send the money: Money Transfer Control Number; full name and detailed address of the remitter; amount of the money.

Please note that the transfer fee is on your own.


 

Cancellation/Refunds

Request for cancellation should be emailed to .

I. All cancellations will be subject to the following cancellation charges from the date the written cancellation is received.

For China tour packages:

1). More than 30 days prior to departure date: deduct 10% of the full payment.
2). 15-30 days prior to departure date: deduct 30% of the full payment.
3). 6-14 days prior to departure date: deduct 50% of the full payment.
4). No more than 5 days prior to departure date: deduct 100% of the full payment.

For packages including Indochina tours:

1). More than 60 days prior to departure date: deduct 10% of the full payment.
2). 31-60 days prior to departure date: deduct 30% of the full payment.
3). 15-30 days prior to departure date: deduct 50% of the full payment.
4). No more than 14 days prior to departure date: deduct 100% of the full payment.

For packages including North Korea tours:

1). More than 60 days prior to departure date: deduct 10% of the full payment.
2). 41-60 days prior to departure date: deduct 25% of the full payment.
3). 31-40 days prior to departure date: deduct 75% of the full payment.
4). 11-30 days prior to departure date: deduct 90% of the full payment.
5). No more than 10 days prior to departure date: deduct 100% of the full payment.

II. In addition to the cancellation fee charged as above, any costs incurred in booking the relevant flights, hotels and Yangtze cruise etc. will also be charged as penalty.

III. If the confirmed tour reservation is cancelled while the tour is in progress, or if any programs are missed because of the individual behaviors such as early departure/late arrival or cancel the attractions, unused services cannot be refunded and are not exchangeable.